Jessica Anthony
Summary
Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in communication and exceeding sales and goals, consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.
Overview
12
12
years of professional experience
Work History
Candidate Success Specialist
Supplemental Health Care
11.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Inside Sales Representative
Keysource Medical
02.2021 - 09.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Seasonal Worker
The Links Golf Course
04.2015 - 10.2022
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Charter Coordinator
Prior Aviation Service
10.2017 - 10.2019
- Coordinated with pilots, crewmembers, and ground staff to ensure smooth flight operations from departure to arrival.
- Developed targeted marketing campaigns to attract new clients while maintaining strong relationships with existing customers.
- Managed a high volume of client communications, providing timely updates on flight schedules and addressing any special requests or concerns.
- Assisted in the development of sales strategies to target high-value clientele and expand market reach.
Sales Manager
Express Clothing
01.2013 - 01.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Clarence High School
Clarence, NY06-2013
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Advanced communication
- Continuous improvement
- Teamwork
- Team leadership
- Adaptability and flexibility
Timeline
Candidate Success Specialist
Supplemental Health Care
11.2023 - Current
Inside Sales Representative
Keysource Medical
02.2021 - 09.2023
Charter Coordinator
Prior Aviation Service
10.2017 - 10.2019
Seasonal Worker
The Links Golf Course
04.2015 - 10.2022
Sales Manager
Express Clothing
01.2013 - 01.2016
Clarence High School
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