JESSICA ANTOINE
NJ
Summary
Versatile mental health caregiver experienced in patient monitoring, daily living assistance, and therapeutic program facilitation. Expertise in maintaining accurate records, promoting safety, and fostering a supportive environment for diverse patient needs.
Overview
13
13
years of professional experience
Work History
Mental Health Assistant
Atlantic Health System
Summit, New Jersey
01.2026 - Current
- Led group therapy sessions to foster social interaction and build community among patients.
- Provided empathetic listening to clients, creating a safe space for open expression and emotional support.
- Monitored patient behavior and reported changes to nursing staff promptly.
- Assisted in implementing therapeutic programs under supervision of healthcare professionals.
- Assisted patients with daily living activities and personal care needs to enhance their quality of life.
- Maintained accurate patient records and documentation for care continuity.
- Maintained accurate records of all client interactions and activities in accordance with HIPAA regulations.
- Ensured a safe and clean environment for patients through routine checks and maintenance.
Patient Care Technician
Atlantic Health System
08.2024 - Current
- Answered call bells and performed phlebotomy and doctor-ordered EKGs to support timely patient care.
- Assisted patients with ADLs and performed mindful rounding to enhance patient comfort and safety.
- Supported unit nurses and charge nurse with admissions, transfers, and discharges to ensure smooth patient flow.
- Filled in as unit associate during staff shortages to maintain workflow.
Patient Safety Technician
Atlantic Health System
09.2021 - 08.2025
- Monitored patient safety protocols and compliance with healthcare regulations.
- Conducted regular safety inspections throughout the hospital environment.
- Collaborated with healthcare teams to report and resolve safety concerns.
- Monitored patients of all ages and mental capacities through CCTV to uphold safety and provide care in a respectful environment.
Patient Observer
Hackensack Meridian Jersey Shore Hospital
03.2021 - 09.2021
- Monitored patient behavior and ensured safety in diverse healthcare settings.
- Collaborated with doctors and nurses to relay critical information, enhancing patient care and safety.
- Collaborated with healthcare team to assess patient needs and provide support.
- Documented patient observations and reported changes to nursing staff promptly.
- Provided companionship to patients of all ages and mental capacities, ensuring care and respect for individual needs.
Wait Staff
Erickson Living: Lantern Hill
02.2017 - 03.2021
- Served meals in resident's rooms and dining areas, adhering to SERV Safe standards for food safety and quality.
- Assisted chefs and line cooks in preparing meals according to planned menus and specific resident requests, ensuring satisfaction and dietary compliance.
- Received and stored food and supplies, ensuring proper labeling and dating in accordance with guidelines while training new employees on best practices.
Certified Home Health Aide
Fellowship Village: Helping Hands
01.2020 - 08.2020
- Offered companionship and aid to Dementia patients, assisted with ADLs, and communicated any injuries or unusual behavioral changes to the nursing staff.
- Monitored client health and reported changes to healthcare team.
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
Unarmed Security Guard
Allied Universal Security
06.2013 - 08.2018
- Conducted hourly site checks to ensure safety and security.
- Assessed and addressed potentially serious situations during site monitoring.
- Documented and reported changes during shifts to team lead for effective communication.
- Logging all visitors and packages of the site.
Education
Bachelor of Arts - Psychology, Health Education
Kean University
Union, NJ01-2021
Union County College - Psychology
Union County College
Cranford, NJ01-2019
Skills
- Patient observation techniques
- Behavioral observation
- Supportive care techniques
- Daily living support
- Crisis management
- De-escalation strategies
- Case management
- Patient security
- Interpersonal skills
- Conflict management skills
- Cultural sensitivity
- Team collaboration
- Customer service excellence
- Multi-tasking skills
- Administrative Skills
- Proficient in Microsoft Office
- POS systems expertise
- Case management
Timeline
Mental Health Assistant
Atlantic Health System
01.2026 - Current
Patient Care Technician
Atlantic Health System
08.2024 - Current
Patient Safety Technician
Atlantic Health System
09.2021 - 08.2025
Patient Observer
Hackensack Meridian Jersey Shore Hospital
03.2021 - 09.2021
Certified Home Health Aide
Fellowship Village: Helping Hands
01.2020 - 08.2020
Wait Staff
Erickson Living: Lantern Hill
02.2017 - 03.2021
Unarmed Security Guard
Allied Universal Security
06.2013 - 08.2018
Bachelor of Arts - Psychology, Health Education
Kean University
Union County College - Psychology
Union County College