Jessica Arellano
Dallas,TX
Summary
Detail-oriented and dependable professional with a strong background in fast-paced, high-volume environments requiring focus, discretion, and superior communication skills. Demonstrates exceptional analytical thinking, active listening, and problem-solving abilities. Eager to leverage strong interpersonal and observational skills in a criminal or investigative analyst role. Proven capacity to manage multiple priorities, meet deadlines, and contribute to team objectives with integrity and professionalism.
Overview
6
6
years of professional experience
Work History
Retail Sales Worker
Nordstrom
08.2024 - Current
- Delivered excellent service while managing complex customer interactions, building rapport, and identifying needs through attentive listening.
- Maintained accurate financial records and handled sensitive transactions responsibly.
- Supported security and inventory tracking procedures, ensuring accuracy and compliance.
- Demonstrated discretion when handling customer information and requests.
SERVER
Tequila Social
06.2023 - 05.2024
- Excelled in high-volume service, balancing multiple priorities with precision and efficiency.
- Diffused challenging customer situations through professional communication and empathy.
- Maintained a positive, solution-focused approach under pressure.
- Used observational skills to monitor guest behavior and needs, enhancing service delivery.
SERVER/Bartender
Shenaniganz Entertainment Center
07.2019 - 12.2021
- Handled a large volume of guests, ensuring safety, order, and satisfaction.
- Observed guest behavior to anticipate needs and resolve potential issues proactively.
- Managed order accuracy and logged detailed requests with precision.
Education
High School Diploma -
Duncanville High School
Duncanville, TX05-2019
No Degree - Licensed Esthetician
Professional Skin Care Academy
Waxahachie, TX07-2022
Associate of Science - Health Science
Mountain View College
Dallas, TX05-2024
Skills
- Investigative Mindset
- Observational & Analytical Skills
- Strong Work Ethic & Accountability
- Confidentiality & Discretion
- High-Pressure Decision-Making
- Effective Communication
- Conflict Resolution
- Time Management
- Customer & Public Interaction
- Detail-Oriented Documentation
Languages
English
Professional Working
Timeline
Retail Sales Worker
Nordstrom
08.2024 - Current
SERVER
Tequila Social
06.2023 - 05.2024
SERVER/Bartender
Shenaniganz Entertainment Center
07.2019 - 12.2021
High School Diploma -
Duncanville High School
No Degree - Licensed Esthetician
Professional Skin Care Academy
Associate of Science - Health Science
Mountain View College
Similar Profiles
Alex Zuniga NonogAlex Zuniga Nonog
Customer Care Representative at NordstromCustomer Care Representative at Nordstrom
Logan AllenLogan Allen
Assistant Department Manager Mens Apparel & Shoes at NordstromAssistant Department Manager Mens Apparel & Shoes at Nordstrom
Seth PatmoreSeth Patmore
Sales Associate at NordstromSales Associate at Nordstrom
Vanessa DominguezVanessa Dominguez
Fulfillment Associate at NordstromFulfillment Associate at Nordstrom
Toni YoungbloodToni Youngblood
Licensed Realtor at DFW Britestar Realty PLLCLicensed Realtor at DFW Britestar Realty PLLC