Jessica Arias
Fremont,CA
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, and quickly mastering new skills. Customer-focused professional with experience in sales, customer service, and lead management. Seeking a server position to leverage sales expertise and enhance guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Pier 39 Crabhouse
San Francisco, CA
08.2022 - Current
- Provided excellent customer service by assisting guests with menu selections and ensuring a positive dining experience.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Managed up to 15 tables in a fast-paced environment while maintaining accuracy and efficiency.
- Worked collaboratively with team members to optimize service flow and customer satisfaction.
Operations Manager
La Duena LLC
San Jose, CA
10.2022 - 01.2025
- Oversaw financial management, budget management, accounting and payroll activities.
- Managed behind the scene operations, including inventory control
- Developed marketing strategies and contributed creative ideas to enhance brand visibility.
- Ensured smooth communication between the internal team and external vendors.
- Created effective business plans to focus strategic decisions on long-term objectives.
Sales Representative
MKTG
San Francisco, CA
07.2023 - 11.2023
- Maintained organized inventory, and set up product displays to attract potential buyers.
- Promoted and sold tequila brands such as Don Julio, Crown Royal at events and liquor stores.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
Computer Engineering
San Francisco State University
San Francisco, CA05-2026
Skills
- Ability to manage multiple prospects, and follow up effectively
- Strong customer service and sales background
- Bilingual
- Telephone and email etiquette
- Excellent communication and interpersonal skills
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Sales Representative
MKTG
07.2023 - 11.2023
Operations Manager
La Duena LLC
10.2022 - 01.2025
Server
Pier 39 Crabhouse
08.2022 - Current
Computer Engineering
San Francisco State University
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