Jessica Armstrong
Pleasant Grove
Summary
Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Overview
15
15
years of professional experience
Work History
Front Office Scheduler & Billing Clerk
Riverwoods Surgery Center
03.2022 - Current
- Assisted in Scheduling Patients, Organizing Paperwork, and Billing
Substitute Instructor
Mountainland Technical College
05.2013 - Current
- Medical Assisting, Medical Front Office, Dental Assisting
Australia Information Team Lead
dōTERRA International
03.2018 - 03.2022
- Gathered and Communicated information through departments, Managed a team to problem solve sales and system issues
Shift leader
Swig N’ Sweets
08.2016 - 03.2022
- Assisted in team management and customer Service
- Excelled in multi tasking, working in a team and problem solving
Medical Assistant
Utah Neurological Clinic
03.2010 - 12.2012
- Assisted with addressing patient concerns via phone, Updating charts and gathering information for surgery, Assisting Doctors with minor procedures, and Keeping the office organized and running efficiently
Education
Medial Assisting/Medical Front Office -
Mountainland Technology College
Orem, Ut05.2007
Certified Nursing Assistant -
Mountainland Technology College
Orem, Ut07.2005
Skills
- Reliable
- Hard working
- Self Motivated
- Problem Solving
- Knowledgeable in Excel & Reporting
- Motivated
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Critical thinking
- Effective multitasking
- Problem-solving
- Medical terminology
- Patient scheduling
- Documentation proficiency
- Records management
- Organizational skills
Timeline
Front Office Scheduler & Billing Clerk
Riverwoods Surgery Center
03.2022 - Current
Australia Information Team Lead
dōTERRA International
03.2018 - 03.2022
Shift leader
Swig N’ Sweets
08.2016 - 03.2022
Substitute Instructor
Mountainland Technical College
05.2013 - Current
Medical Assistant
Utah Neurological Clinic
03.2010 - 12.2012
Certified Nursing Assistant -
Mountainland Technology College
Medial Assisting/Medical Front Office -
Mountainland Technology College
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