Jessica Arzola
Kansas City,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
Self Employed Services
03.2022 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Customer Service/Billing
Shawnee Mission Primary Care
Shawnee, KS
01.2013 - 06.2022
- Perform important functions in a Primary Care Office
- Customer service, answering calls, scheduling appointments, checking patients in/out
- Entering charges and answering billing questions.
- Enhanced customer satisfaction by efficiently resolving billing issues and disputes.
Clerk
Quik Trip
01.2010 - 01.2015
- Maintain store merchandise and cleanliness, provide amazing customer service, Assist customers in purchases.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Education
Kansas City Kansas Community College
01.2016
Piper High School
05.2011
Skills
- EMR
- Excel
- Microsoft
- PowerPoint
- Outlook
- Nextgen/Citrix
- HIPAA Regulations
- Hospital Information Systems
- Chart Control, Access and Storage
- Chart Status Tracking and Assembly
- Clinical Data Analysis and Extraction
- Customer Service
- Cash handling
- Comparative Market Analysis
- Traditional Marketing
References
- Rachael Moore 913-240-8929
- Alyssa Horton 913-220-7347
- Violet Ammons 816-289-7546
Timeline
Real Estate Agent
Self Employed Services
03.2022 - Current
Customer Service/Billing
Shawnee Mission Primary Care
01.2013 - 06.2022
Clerk
Quik Trip
01.2010 - 01.2015
Kansas City Kansas Community College
Piper High School