Viridiana Martinez
Austell,GA
Summary
Driven and energetic professional with many years experience in customer service. Skilled at building productive working relationships with agents, lenders, appraisers, title companies, surveyors, and attorneys to facilitate sales and satisfy clients. Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations. Insightful professional with many years of sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Keller Williams
Alpharetta, GA
04.2024 - Current
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Participated in community outreach programs to promote services offered by the company.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Analyzed potential investment opportunities based on financial reports.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Responded promptly to client inquiries via phone or email.
- Negotiated purchase agreements and contracts with buyers and sellers.
Manager on Duty
El Patron Restaurant
Atlanta, GA
09.2019 - Current
- Performed administrative tasks such as filing documents or preparing reports.
- Handled employee relations issues such as disciplinary action or terminations.
- Trained new employees on job duties and company policies.
- Resolved customer complaints in a professional manner.
- Investigated incidents reported by customers or staff members.
- Interacted with customers regularly to ensure their needs were met.
- Ensured compliance with safety regulations, company policies, and procedures.
- Reviewed daily sales reports to identify areas of improvement.
- Developed strategies to increase customer satisfaction ratings.
- Provided guidance and support to team members when needed.
- Maintained inventory levels by ordering supplies as needed.
Medical Assistant Font Office and Back Office
AnytimeMD Urgent Care
01.2018 - 08.2020
- Checking in patients
- Verifying Insurance
- Collecting Payment
- Filling in Paperwork
- Assisting Provider with Procedures
- X-Ray Technician
- In house test such as Mono, BV, Trich, Rapid Flu, Rapid Strep etc.… Dispensing Medication
- Preparing Procedure Room
- Medicine and injection Preparation.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Provided assistance to medical staff in performing minor surgical procedures.
- Organized patient charts before each day's clinic sessions began.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
Operations Assistant
Diaz Foods
08.2017 - 03.2018
- Assist with answering calls with courtesy and professionalism
- Review driver manifest and truck maps to ensure delivery orders are complete
- Prepare and approve codes given to customers for damaged items.
Front Desk Coordinator
Diaz Foods
11.2016 - 08.2017
- Answered all incoming calls with courtesy and professionalism
- Directed calls to the correct personnel
- Worked with the AS400 program and submitted bids for the company
- Greeted guest and employees as they walked into the building.
Education
Lincoln College of Technology
Marietta, GA12.2017
Skills
- Core Competencies
- Office Management
- Scheduling Appointments
- HIPAA
- OSHA
- Directing calls as needed
- Logistics
- Customer Service
- Clinical Skills
- Urinalysis
- Phlebotomy
- EMR
- X-Rays
- DOT Screening
- Venipuncture
- Injections
- Vital Signs
- EKG
- Snellen Chart
- Mono
- Real estate development
- Partnership Development
- Interior Staging
- Contract Negotiation
- Escrow management
- Lead Follow Up
Certification
- Medical assistant
- licensed Real Estate Agent
Languages
English
Professional
Spanish
Professional
Affiliations
- Bible study
- missionary
References
References available upon request.
Timeline
Real Estate Agent
Keller Williams
04.2024 - Current
Manager on Duty
El Patron Restaurant
09.2019 - Current
Medical Assistant Font Office and Back Office
AnytimeMD Urgent Care
01.2018 - 08.2020
Operations Assistant
Diaz Foods
08.2017 - 03.2018
Front Desk Coordinator
Diaz Foods
11.2016 - 08.2017
Lincoln College of Technology
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