Jessica Austin
Concord,VA
Summary
Experienced customer service professional with a proven track record in effectively addressing and resolving customer issues. Recognized for strong emphasis on team collaboration and achieving positive outcomes. Known for reliability and adaptability, with excellent communication and problem-solving skills. Dedication to providing exceptional customer service consistently results in high levels of customer satisfaction.
Overview
10
10
years of professional experience
Work History
Bookseller
Barnes and Noble
10.2022 - Current
Civil Engineering Technician
Virginia Department of Transportation
12.2021 - 04.2022
CAD Designer
Liberty University
08.2021 - 09.2021
Civil Engineering Technician
WW Associates
06.2019 - 07.2020
Tour Guide
Carver-Price Legacy Museum
01.2015 - 01.2019
Education
Bachelors of Science - Civil Engineering Technology with a Concentration in Structural Engineering
Old Dominion University
Norfolk, VA12.2020
Associate in Applied Science - Civil and Architectural Engineering Technology
Central Virginia Community College
Lynchburg, VA05.2013
Advance High School Diploma -
Appomattox County High School
Appomattox, VA06.2009
Skills
- AutoCAD
- Leadership
- Teamwork
- Food Service
- Event Planning
- Community Service
- OSHA certified
Timeline
Bookseller
Barnes and Noble
10.2022 - Current
Civil Engineering Technician
Virginia Department of Transportation
12.2021 - 04.2022
CAD Designer
Liberty University
08.2021 - 09.2021
Civil Engineering Technician
WW Associates
06.2019 - 07.2020
Tour Guide
Carver-Price Legacy Museum
01.2015 - 01.2019
Associate in Applied Science - Civil and Architectural Engineering Technology
Central Virginia Community College
Advance High School Diploma -
Appomattox County High School
Bachelors of Science - Civil Engineering Technology with a Concentration in Structural Engineering
Old Dominion University
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