Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Avalos

Chelsea,MA

Overview

13
13
years of professional experience

Work History

Cashier Assistant Manager

Pita Thyme
Boston, MA
01.2019 - 05.2023
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Prepared staff work schedules and assigned team members to specific duties.

Prepared Foods Team Member

Grab & Go LLC
Boston, MA
11.2013 - 08.2018
  • Ensured all food safety and sanitation guidelines were followed.
  • Maintained cleanliness and organization of work area, including washing dishes, utensils, and pots and pans as needed.
  • Created labels for packaged items such as salad dressings, dips.
  • Performed opening and closing procedures including cleaning counters and equipment.
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Prepared products for retail sale by weighing and packaging specified amounts.
  • Replenished and organized department supplies throughout each shift.

Cashier Supervisor

Pollo Campero
Chelsea, MA
02.2010 - 10.2013
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Investigated discrepancies between physical inventory counts versus computer records.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

GED -

Centro Escolar Colonia Ista
El Salvador
10-2005

Skills

  • Workplace safety
  • Quality assurance
  • Retail operations
  • Safety procedures
  • Customer complaint resolution
  • Shift scheduling
  • Cash register operation
  • Attention to detail
  • Team leadership
  • Punctual and reliable

Languages

English
Professional

Timeline

Cashier Assistant Manager

Pita Thyme
01.2019 - 05.2023

Prepared Foods Team Member

Grab & Go LLC
11.2013 - 08.2018

Cashier Supervisor

Pollo Campero
02.2010 - 10.2013

GED -

Centro Escolar Colonia Ista

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Jessica Avalos