Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Avila

Jessica Avila

Hollywood,FL

Summary

*Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic.


*To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Patient Access Representative

University Of Miami Health System
11.2018 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Facilitated communication between patients and various departments and staff.

Health Information Professional /Scanning Coordinator

The DRS Group Of Florida
03.2016 - 11.2018

* Protect the security of medical records to ensure that confidentiality is maintained .


* Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer .


* Identify, compile, abstract, and code patient data, using standard classification systems .


* In charge of the management of the medical records of the department of breast cancer for the access of the medical personnel who request it .

Education

Bachelor of Economics And Business -

Escuela Superior De Economia Y Negocios
San Salvador, El Salvador
06.2002

GED -

Colegio Guadalupano
San Salvador, El Salvador
10.1995

Skills

* Fully bilingual, English/Spanish (verbal and written)

* Provide an exceptional customer experience

* Verbal and written communication to analyze, interpret and address customers needs

* Knowledge of Windows, MS Office, EPIC, Disconnected scanning and Hyland Unity Client

*Ability to work with minimal to none guidance or supervision in a time critical environment

* Flexible and quickly adapt to changing business needs and processes

* Ability to learn quickly and work under pressure

* Work well independently or with team

* Highly motivated and organized

* Excellent people skills

* Friendly and positive attitude

Timeline

Patient Access Representative

University Of Miami Health System
11.2018 - Current

Health Information Professional /Scanning Coordinator

The DRS Group Of Florida
03.2016 - 11.2018

Bachelor of Economics And Business -

Escuela Superior De Economia Y Negocios

GED -

Colegio Guadalupano
Jessica Avila