Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jessica Avila

Corona,CA

Summary

Compassionate in health care and business, possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in medical and sales. Collaborative team player with strong clinical and interpersonal skills.

Overview

8
8
years of professional experience

Work History

Warehouse Operator

Zumiez
03.2024 - 01.2025
  • Checked packages and merchandise for damage and notified vendors.
  • printed/labeled merchandise
  • was able to help in other areas such as QC or back room unloading
  • Fostered culture of teamwork, leading by example and encouraging open communication.
  • Achieved targets for order processing, diligently working to meet daily quotas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Warehouse Packer

Cencora
06.2023 - 03.2024
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • cherry picker certified
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.

Medical Assisting

Family Practice Clinic
01.2023 - 08.2023
  • Front/Back office tasks
  • CPR Certified
  • Injections Certified
  • Venipuncture
  • HIPPA
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Sales Associate

LKQ Warehouse
01.2022 - 01.2023
  • Unload/load auto parts(doors, hoods, boxes etc)
  • Utilize cherry picker to pull auto products
  • Utilized computer skills to handle orders and deliveries as well as inventory and emailing the team

Insurance Agent

Erika’s Insurance
03.2021 - 02.2022
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Picker & Package Handler

Ups Health Care
01.2021 - 01.2022
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.

Retail Associate

Walmart
01.2017 - 01.2020
  • Stocked and replenished merchandise according to store layouts
  • Customer Service Excellence
  • Operated Cash Register for check and credit card transactions
  • Priced merchandise
  • Took inventory of supplies
  • Sold ammo/fishing license
  • Service writer in automotive
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Package Handler

Ups Air Ramp and Cargo
01.2022 - 2023
  • Unload airplanes
  • Drive belt loader/tugs
  • Package handler
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Caregiver

Rainbow Home Care
01.2020 - 2021
  • ASL Communication with Client
  • Responsibilities in feeding, communicating and medically with clients
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Education

Diploma -

Norco High School

GED -

California State University, Monterey Bay

Graduate - Medical Assistant

SJVC
Ontario, CA
04-2023

business/accounting

Norco College
08.2025

Skills

  • Excellent Multi-tasker
  • Outgoing Personality
  • Active Listening
  • Organized
  • Team Oriented
  • Fast Learner
  • Leadership
  • Customer Focused
  • Patience
  • Dependable
  • Clear Communication
  • Critical Thinking
  • Problem-solving
  • Respectful and compassionate
  • Patient care

Accomplishments

  • Supervised team of 10 staff members, when supervisor had to step out with vendors at LKQ
  • Achieved high score by printing merchandise for brands at Zumiez .
  • At the family clinic, Doctor chose me to perform a surgical task with him, I assisted him with sanitized equipment or anything he needed.

Languages

English
Spanish
French

Timeline

Warehouse Operator

Zumiez
03.2024 - 01.2025

Warehouse Packer

Cencora
06.2023 - 03.2024

Medical Assisting

Family Practice Clinic
01.2023 - 08.2023

Sales Associate

LKQ Warehouse
01.2022 - 01.2023

Package Handler

Ups Air Ramp and Cargo
01.2022 - 2023

Insurance Agent

Erika’s Insurance
03.2021 - 02.2022

Picker & Package Handler

Ups Health Care
01.2021 - 01.2022

Caregiver

Rainbow Home Care
01.2020 - 2021

Retail Associate

Walmart
01.2017 - 01.2020

business/accounting

Norco College

Diploma -

Norco High School

GED -

California State University, Monterey Bay

Graduate - Medical Assistant

SJVC

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