Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Ferrer

Zion,IL

Summary

Dynamic professional with extensive experience in fast-paced environments. Proven decision-making skills and high computer proficiency to ensure accuracy and efficiency. Committed to achieving organizational goals through quick learning and adaptability.

Overview

12
12
years of professional experience

Work History

General Warehouse Worker

Uline
Pleasant Prairie, Wisconsin
10.2021 - Current
  • Operated powered industrial vehicles, including order pickers and forklifts, with a focus on safety and efficiency.
  • Sorted and labeled items by size, type, style, color, and product code.
  • Received incoming shipments and verified contents against purchase orders and packing slips.
  • Inputted data into multiple computer systems utilized by Uline.

Clerk III

National Sourcing Inc.
North Chicago, IL
03.2019 - 10.2021
  • Delivered high-quality customer service through commitment to knowledge and performance.
  • Reviewed service records for completeness and verified integrity.
  • Obtained security clearance for access to military records, facilitating new recruit processing.
  • Demonstrated proficiency in various computer systems essential for task completion.

Customer Service Representative

AbbVie
North Chicago, IL
06.2018 - 03.2019
  • Assisted in fulfillment of customer orders placed over phone.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Certified Pharmacy Technician

AbbVie
North Chicago, IL
08.2017 - 06.2018
  • In charge of dispensing medication for about 800 patients per day.
  • Ensure proper medication gets to the right patient in a timely manner.
  • Properly pack and ship patients medication by verifying it is the quantity, proper drug and correct address the patient needs it sent to.
  • Able to handle thousands of dollars worth of medication at one time without any loss.

Certified Pharmacy Technician

Walgreens
Grayslake, IL
12.2016 - 09.2017
  • Accurately entered new patient profiles and prescriptions into medication input software.
  • Communicated effectively with doctors' offices via telephone, fax, and email.
  • Provided exceptional customer service at prescription drop-off and pick-up counters.
  • Monitored drug inventory levels by ordering necessary medications and supplies.
  • Verified deliveries against purchase orders to maintain accurate stock.
  • Strictly upheld customer and patient confidentiality throughout all interactions.

Team Lead

US Army
Fort Polk, LA
06.2013 - 10.2016
  • Applied best practices in high-pressure environments to achieve organizational goals.
  • Operated and maintained lawn care equipment including mowers, trimmers, and blowers.
  • Conducted routine maintenance tasks such as painting, carpentry, and drywall repair.

Education

High School Diploma -

Waukegan High School
2013

Pharmacy Technician Training - Pharmacy Technician

College Of Lake County
2016

Skills

  • Excellent telephone etiquette
  • Shipping and receiving
  • Efficient and accurate
  • Strong decision-making process
  • 45 words per minute
  • Quick learner
  • Computer proficient
  • Excellent multi-tasker

Timeline

General Warehouse Worker

Uline
10.2021 - Current

Clerk III

National Sourcing Inc.
03.2019 - 10.2021

Customer Service Representative

AbbVie
06.2018 - 03.2019

Certified Pharmacy Technician

AbbVie
08.2017 - 06.2018

Certified Pharmacy Technician

Walgreens
12.2016 - 09.2017

Team Lead

US Army
06.2013 - 10.2016

High School Diploma -

Waukegan High School

Pharmacy Technician Training - Pharmacy Technician

College Of Lake County

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