Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Avina

Spanish Fork,UT

Overview

7
7
years of professional experience

Work History

Quality Control Analyst

Plant Science
03.2022 - 07.2023
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Updated inspection journals and daily summary logs with quality-related data.

Marketing Representative

Professional Dental
05.2021 - 02.2022
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.

Quality Control Inspector

Innovative Labs
10.2019 - 03.2021
    • Inspected quality of products, taking note of functionality, appearance and other specifications.
    • Inspected incoming and outgoing materials for accuracy and quality.
    • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
    • Performed visual inspections and non-destructive tests where appropriate.
    • Completed precise measurements using special tools.
    • Evaluated components and final products against quality standards and manufacturing specifications.
    • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
    • Identified and documented quality discrepancies for management to develop resolutions.

Crew Member

McDonald's Restaurant
06.2016 - 07.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

High School Diploma -

Spanish Fork High School
Spanish Fork, UT
05.2018

Associate of Science - Business Administration

Utah Valley University
Orem, UT
05.2026

Skills

  • Quality Management Systems
  • Laboratory Testing
  • Phone and Email Etiquette
  • Excellent multitasking capability
  • Appointment Scheduling
  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization

Languages

Bilingual in English and Spanish, spoke fluently. 

Timeline

Quality Control Analyst

Plant Science
03.2022 - 07.2023

Marketing Representative

Professional Dental
05.2021 - 02.2022

Quality Control Inspector

Innovative Labs
10.2019 - 03.2021

Crew Member

McDonald's Restaurant
06.2016 - 07.2019

High School Diploma -

Spanish Fork High School

Associate of Science - Business Administration

Utah Valley University

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Jessica Avina