Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Cecilia Baez Chavez

Parkdale,OR

Summary

From the beginning of my career, I have held positions that require a strong service orientation, which has led me to realize that helping others is one of my true passions. Working in a skilled nursing and rehabilitation facility has allowed me to acquire and strengthen my skills in patient care. I have gained experience in catheter care, using Hoyer lifts, monitoring vital signs, ensuring safety protocols are followed, and helping to meet patients' nutritional and hydration needs. I am dedicated to providing high-quality care and ensuring patient well-being in all aspects of my work.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Panaderia Cristal
06.2020 - 02.2021
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided efficient and courteous service to customers
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Maintained inventory and store visual presentation to meet customer needs
  • Developed strong customer relationships to support satisfaction and loyalty.

Cashier

McDonald's
06.2020 - 02.2021
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided efficient and courteous service to customers
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Maintained inventory and store visual presentation to meet customer needs
  • Developed strong customer relationships to support satisfaction and loyalty.

Nursing Assistant CNA-1

Regency Gresham Nursing & Rehabilitation Center
05.2023 - 06.2024
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.

Restaurant Server

Margarita Factory
09.2021 - 05.2023
  • Exercised focus and concentration to keep track of tables and remember orders
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Greeted and accommodated guests, building positive experience from first interaction.

Cashier

Del Taco
11.2021 - 08.2022
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Provided efficient and courteous service to customers
  • Greeted and informed customers of products, fostering positive store experiences
  • Developed strong customer service skills by providing efficient and accurate service.

Certified Nursing Assistant

Brokside Manor Providence
Hood River , OR
09.2024 - Current
  • Promoted continuous improvement in care delivery by engaging staff in ongoing dementia care training and professional development opportunities.
  • Maximized resident engagement through effective collaboration with activities coordinators, tailoring various programs to individual interests and cognitive abilities.
  • Conducted routine audits of the facility environment, identifying potential hazards or areas needing improvement for optimal resident safety and comfort.
  • Maintained compliance with state regulations, ensuring appropriate documentation and reporting procedures were followed consistently.
  • Implemented best practices in dementia care, staying up-to-date on industry trends and research findings for continuous improvement of the program.

Cleaning Services

Diamond
05.2019 - 10.2021
  • Safely handled cleaning chemicals to comply with guidelines and procedures
  • Disinfected and cleaned bathroom areas, refilling dispensers
  • Washed windows, mirrors, and glass surfaces to remove residue
  • Removed dirt and debris from high-traffic areas
  • Thoroughly dusted and vacuumed commercial and residential buildings daily
  • Emptied wastebaskets to transport trash to designated disposal areas.

Cashier

McDonald's
01.2020 - 05.2020
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Built and maintained positive working relationships with co-workers
  • Developed strong customer service skills by providing efficient and accurate service
  • Delivered exceptional customer service at all points of contact.

Education

High School Diploma -

Hudson Bay High School
Vancouver, WA
06.2020

Skills

  • Guest Relations Management
  • Safe Work Practices
  • Fluent in Spanish
  • Cleaning and Sanitizing
  • Hospitality and Accommodation
  • Honest
  • Hardworking
  • Direct Patient Care
  • Patient Care
  • Basic Life Support
  • Patient Feeding
  • Infection Control
  • Recording vital signs
  • Patient-focused care
  • Vital signs monitoring

Certification

CNA

Languages

Spanish
Native or Bilingual

Timeline

Certified Nursing Assistant

Brokside Manor Providence
09.2024 - Current

Nursing Assistant CNA-1

Regency Gresham Nursing & Rehabilitation Center
05.2023 - 06.2024

Cashier

Del Taco
11.2021 - 08.2022

Restaurant Server

Margarita Factory
09.2021 - 05.2023

Cashier

Panaderia Cristal
06.2020 - 02.2021

Cashier

McDonald's
06.2020 - 02.2021

Cashier

McDonald's
01.2020 - 05.2020

Cleaning Services

Diamond
05.2019 - 10.2021

High School Diploma -

Hudson Bay High School

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Jessica Cecilia Baez Chavez