Jessica Baker
Greenville,OH
Summary
technician with mechanical expertise from Fram Group, adept at troubleshooting and preventive maintenance. Enhanced team productivity through effective training and reduced system downtimes. Proven ability to multitask under pressure while maintaining quality control, ensuring operational efficiency in fast-paced environments.
Experienced with operating and maintaining complex manufacturing equipment to ensure smooth production processes. Utilizes problem-solving skills to address and resolve mechanical issues promptly. Knowledge of quality control standards and effective team collaboration to achieve production targets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Technician
Fram Group
Greenville, OH
08.2015 - Current
- Operated diagnostic equipment to assess and resolve mechanical issues.
- Conducted routine maintenance on tools and machinery to ensure optimal performance.
- Assisted in troubleshooting technical problems, improving response times for repairs.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Change production line over to a different model, while ensuring quality and safety.
Cashier
Shell Gas Station
Greenville, OH
05.2015 - 08.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with inquiries and product selection, enhancing service quality.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Cashier
Wendy's
Greenville, OH
09.2014 - 05.2015
- Trained new cashiers on operational procedures and customer service standards.
- Implemented improved checkout processes to reduce wait times for customers.
- Monitored inventory levels and restocked merchandise as needed during shifts.
- Collaborated with team members to streamline operations and enhance overall efficiency.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
Greenville High School
Greenville, OH06.2013
Skills
Attention to detail
Works Well Under Pressure
Multitasking and organization
Troubleshooting
Maintenance and repairs
Quality control
Mechanical Knowledge
Preventive Maintenance
Equipment maintenance
Equipment Repair
Team Training
Assembly and production
Issue analysis
System troubleshooting
Timeline
Technician
Fram Group
08.2015 - Current
Cashier
Shell Gas Station
05.2015 - 08.2015
Cashier
Wendy's
09.2014 - 05.2015
High School Diploma -
Greenville High School