Jessica Balderas
Summary
Dynamic professional with strong interpersonal skills and a proven track record at Tower, enhancing team collaboration and guest satisfaction. A fast learner with excellent time management and attention to detail, I consistently ensured timely deliveries as a Delivery Driver for DoorDash, improving customer experiences through efficient service.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant
Tower
07.2024 - 08.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Housekeeping Room Attendant
Joseph Cleaning
01.2024 - 05.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Driver
Sixt Car Wash
03.2023 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Delivery Driver
DoorDash
01.2020 - 02.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
No Degree -
Coursera
Inglewood, CASkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Online research
- Supply restocking
Accomplishments
- Awarded https://www.coursera.org/learn/gun-violence/home/welcome
- https://www.coursera.org/learn/build-free-website-wordpress/home/welcome
- https://www.coursera.org/learn/erpo/home/welcome
- https://www.coursera.org/learn/forensic-science/home/welcome
Certification
- Awarded https://www.coursera.org/learn/gun-violence/home/welcome
- https://www.coursera.org/learn/build-free-website-wordpress/home/welcome
- https://www.coursera.org/learn/erpo/home/welcome
- https://www.coursera.org/learn/forensic-science/home/welcome
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant
Tower
07.2024 - 08.2024
Housekeeping Room Attendant
Joseph Cleaning
01.2024 - 05.2024
Driver
Sixt Car Wash
03.2023 - 03.2024
Delivery Driver
DoorDash
01.2020 - 02.2022
No Degree -
Coursera
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