Jessica Ballard

● Performed and processed EKGs across multiple hospital campuses.

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Facilitated nuclear and exercise stress tests, IV starts, transesophageal echocardiograms, cardioversion, tilt table tests, and cardiac monitor placements.

● Educated patients on pre-procedure instructions, medication guidance, and discharge care.

Delivered clear and detailed information to patients on pre-procedure requirements, medication usage, and discharge care to ensure optimal health outcomes.

● Coordinated communication among physicians, nurses, echo tech, and patients to streamline workflow and enhance patient care experience.

● Maintained organized reading files and accurate documentation for EKGs, echocardiograms, and other cardiac studies to support clinical accuracy and patient records.

Managed inventory of supplies to ensure seamless clinic operations.

• Interpreted EKG results accurately, communicating findings to healthcare team efficiently.
• Conducted EKG tests, ensuring patient comfort and adherence to safety protocols.
• Maintained and calibrated EKG equipment, ensuring optimal performance for accurate diagnostics.
• Assisted in training new staff on EKG procedures and best practices for patient care.

• Performed venipuncture and capillary collection procedures with precision to ensure sample integrity.
• Maintained accurate patient records and documentation in compliance with healthcare regulations.
• Mentored new phlebotomists in advanced collection methods, promoting skill development and confidence.
• Oversaw specimen preparation, release, and tracking processes to ensure accurate laboratory results.
• Documented and relayed verbal orders from physicians to maintain accurate patient treatment protocols.
• Managed standing lab orders for transplant patients, optimizing workflow and enhancing patient care continuity.
• Served on the Laboratory Safety Team and upheld quality and patient safety standards.