Jessica Barbrey
Program Manager
Knoxville,TN
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings several years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Program Manager Team Lead
SL Tennessee
08.2019 - Current
- Manage the project from conception through SORP for OEMs (General Motors &BMW) ensuring on time deliverables, budget, and profitability (+13%)
- Built teams to address project goals and objectives for multiple projects.
- Designed and developed programs and projects for dissemination to personnel.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Participated in pilot tests and revised programs based on feedback and results.
- Identified program obstacles and communicated possible impacts to team.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Coached team members on productivity strategies to accomplish challenging goals.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Participated in vendor selection and management process for program initiatives.
Supplier Quality Engineer
SL Tennessee
, TN
07.2017 - 08.2019
- Completed root cause analysis, supplier audits (new supplier audits, R@R, and yearly quality audits
- Managed open issues and change management
- Approved PPAPs, and quality appearance
- Maintained defective material area, receiving inspectors, chargeback, and invoice system through SAP, MES, and Access database.
- Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.
- Drafted instructional documentation for distribution to suppliers to establish standardized performance and quality thresholds.
- Maintained amiable relationships with suppliers through difficult quality control issues, supporting healthy business interactions.
- Identified and defined production-critical supplier issues, providing differentiation from appearance, functional, quality control discrepancies.
- Resolved supplier quality control issues through collaboration with third-party leadership.
- Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships.
- Designed inspection plans and methods for execution by personnel at remote locations, verifying accurate implementation and data collection.
- Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation.
- Provided capability assessment and testing for individuals and teams assigned by suppliers.
- Led commodity-related quality control issues, correcting functional issues stemming from problematic components.
- Conducted supplier audits to detect pre-production weaknesses in supply chain and human resource assets.
- Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
- Evaluated proposed project investments by conducting cost-benefit analyses.
- Monitored and optimized production processes to increase throughput and improve quality.
- Created and implemented project plans for new or improved industrial processes.
Quality Control
Green Mountain Coffee Roasters
, Tennessee
06.2014 - 07.2017
- Maintained paperwork for all reconciling material through SAP
- Maintained Quality documents and training
- Verified and qualified new product.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Collaborated with production staff to establish and meet quality standards
- Developed and implemented inspection processes to define criteria and quality control measures.
- Resolved customer complaints by investigating problems and developing solutions.
- Inspected incoming and outgoing materials for accuracy and quality.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Performed visual inspections and non-destructive tests where appropriate.
- Identified and documented quality discrepancies for management to develop resolutions.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Expeditor
12.2011 - 12.2013
- Luxottica Optical manufacturing
- Followed each piece through process when there was issue from customer service
- Ensured product was finished correctly and on expected timeframe
- Pulled expediting report daily and learned to do each job within production floor (coating, shipping, final inspection, receiving, Quality, etc)
- Worked on off hours for charity ONEsight.
- Established work processes to expedite
- increased total sales by reducing expedites
- Performed root cause analysis
Education
Bachelor’s of Science - Business, Economics
Colorado Technical University
Knoxville 04.2018 - 05.2020
Project Manager Professional -
Project Management Institute
Knoxville 11.2021 - 12.2021
Six Sigma Green Belt -
Skills
Team Leadershipundefined
Timeline
Project Manager Professional -
Project Management Institute
11.2021 - 12.2021
Program Manager Team Lead
SL Tennessee
08.2019 - Current
Bachelor’s of Science - Business, Economics
Colorado Technical University
04.2018 - 05.2020
Supplier Quality Engineer
SL Tennessee
07.2017 - 08.2019
Quality Control
Green Mountain Coffee Roasters
06.2014 - 07.2017
Expeditor
12.2011 - 12.2013
Six Sigma Green Belt -
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