Jessica Barnes
St. Louis,MO
Summary
Enthusiastic, friendly, and reliable hard worker with a strong motivation to continuously learn new skills and embrace constructive feedback. Committed to delivering exceptional results and exceeding expectations in all tasks undertaken. Adept at fostering positive working relationships and effectively collaborating with team members to achieve shared goals. Proactive problem-solver with a keen eye for detail and a passion for continuous personal and professional growth.
Overview
7
7
years of professional experience
Work History
Caregiver Private Duty
Griswold Home Health Care
07.2024 - Current
- Currently supporting two clients 25 hours/week
- Errands, cleaning, mopping, trash, vacuum, change clothes linen, bath etc
Caregiver Private Duty
Accessible Home Healthcare of St. Louis
01.2023 - Current
- Fulltime for one year currently waiting for new client-PRN
- Cleaning, cooking, errands, transporting etc
Cleaner
ABM Industries Inc
07.2024 - 01.2025
- Leaving due to distance - PRN
- Cleaning facilities, mopping, trash etc
Call Center Representative
Answernet
09.2022 - 04.2023
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center 'scripts' when handling different topics
- Identifying customer's needs, clarify information, research every issue and providing solutions
- Home warranty insurance sears or cinch home services
Customer Service Representative
TTEC
11.2020 - 05.2022
- Worked for CVS Pharmacy, took care of placed orders for different Health insurance companies for members, checking accounts, tracking orders, looking up CVS pharmacies in their area just a lot handling taking care of customers
- Worked for Bank of America as well answering calls helping the client with their account for technical support and checking amount and more
Caregiver for Elderly
Continuum Healthcare
05.2018 - 11.2020
- Caregiver caring helping others disabled cleaning, cooking, transporting etc
Education
Associates - Medical Science in Medical administrative assistant
Ultimate Medical Academy
Tampa, FL01.2024
High school or equivalent - Basics
Riverview Gardens High School
St. Louis, MO05.2010
Skills
- Patient Care
- Insurance Sales
- Market Research
- Caregiving
- Hospitality
- Home Health
- Medical Terminology
- Time Management
- Microsoft Word
- Communication Skills
- Leadership
- Customer Service
Timeline
Caregiver Private Duty
Griswold Home Health Care
07.2024 - Current
Cleaner
ABM Industries Inc
07.2024 - 01.2025
Caregiver Private Duty
Accessible Home Healthcare of St. Louis
01.2023 - Current
Call Center Representative
Answernet
09.2022 - 04.2023
Customer Service Representative
TTEC
11.2020 - 05.2022
Caregiver for Elderly
Continuum Healthcare
05.2018 - 11.2020
Associates - Medical Science in Medical administrative assistant
Ultimate Medical Academy
High school or equivalent - Basics
Riverview Gardens High School
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