Jessica Barnes
West Des Moines,IA
Summary
Dedicated and hardworking employee with customer service, multitasking, and time management abilities. Eager to keep learning new skills and will bring a strong work ethic to any team. Great with adapting to new work environments and will always bring a great attitude every day.
Overview
8
8
years of professional experience
Work History
Lead Tanning Consultant
Sun Tan City
West Des Moines, IA
01.2025 - Current
- Greet every single customer with a smile
- Check people in and sent to their room
- Help any customer with figuring out what works best for them and their skin by asking questions
- Be very knowledgeable about all our products and ingredients so no one has a reaction
- Know all the safety guidelines and be able to tell the customer when they sign up
- Have a training meeting every month about sales and study them
- Clean beds and follow cleaning guidelines
Delivery Driver
DoorDash
West Des Moines, IA
05.2023 - Current
- Self- scheduled
- Great communication with customers
- Resolve any customer or address issues
Customer Experience Manager
Michaels
Coralville, IA
10.2022 - 05.2023
- Keep everyone motivated with little incentives to try and reach our goals for the month
- Set up events every Sunday for kids to do free at a table with me while their parent shops
- Supervise a team for opening/closing
- Come up with solutions quickly to resolve customer complaints
- Count cash drawers and put in deposit
Receiving Manager
Bed Bath & Beyond
Coralville, Iowa
07.2017 - 10.2022
- Verified all merchandise being received that week for any discrepancies with the process of scanning, unboxing and counting
- Resolved any issues with customers that our cashiers would have complications with, including upset customers
- Supervised a team of 4 employees or more
- Followed Safety regulations being in the back
- Followed cleaning guide lines for open/close and (covid)
- Counted cash at night for closing and put in the deposit
- Establish relationships with couples wanting to start a bridal registry
Education
High School Diploma -
Iowa City City High School
Iowa City04-2018
Skills
- Customer service
- Product knowledge
- Sales training
- Safety compliance
- Equipment cleaning
- Conflict resolution
- Team leadership
- Cash handling
- Inventory management
- Communication skills
- Problem solving
- Sales promotions
- Reliability
- Multi-tasking
Timeline
Lead Tanning Consultant
Sun Tan City
01.2025 - Current
Delivery Driver
DoorDash
05.2023 - Current
Customer Experience Manager
Michaels
10.2022 - 05.2023
Receiving Manager
Bed Bath & Beyond
07.2017 - 10.2022
High School Diploma -
Iowa City City High School
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