Jessica Bartie
Lake Charles,LA
Summary
Dedicated professional with strong client support skills and a focus on enhancing client independence. Experienced in implementing care plans and training staff to ensure quality service delivery.
Results-oriented DSW Worker with a proven track record in client support and team leadership. Skilled in problem-solving and adaptability, consistently driving improvements in care strategies and client outcomes.
Overview
16
16
years of professional experience
Work History
Caregiver
Haven On Earth Home Health Care
Lake Charles, LA
08.2014 - Current
- Provided direct support to clients with daily living activities and personal care needs.
- Assisted in implementing individualized care plans to enhance client well-being and independence.
- Monitored client progress and communicated observations to healthcare teams for continuous improvement.
- Trained new staff on best practices for client interaction and service delivery protocols.
- Coordinated transportation arrangements for clients to ensure timely attendance at appointments and events.
- Developed strong relationships with clients, fostering trust and open communication for better care outcomes.
- Led team meetings to discuss client needs, address challenges, and propose solutions for improved service delivery.
- Evaluated program effectiveness through feedback collection, driving enhancements in care strategies and processes.
- Developed Individual Education Plans for students with special needs.
Sever
Casa Manana Restaurant
Lake Charles, LA
02.2010 - 01.2011
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Managed multiple tables efficiently during peak hours, ensuring timely food and beverage delivery.
- Trained new servers on restaurant protocols, menu items, and point-of-sale systems.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Delivered exceptional customer service in fast-paced dining environment.
- Trained and mentored new staff on service protocols and menu knowledge.
- Managed food and beverage orders accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Education
High School Diploma -
Lagrange High
Lake Charles, LA05-2006
Languages
English
Timeline
Caregiver
Haven On Earth Home Health Care
08.2014 - Current
Sever
Casa Manana Restaurant
02.2010 - 01.2011
High School Diploma -
Lagrange High