Jessica Bartleson
El Castillo
Santa,NM
23
years of professional experience
Dedicated professional skilled in compassionate care and documentation in healthcare settings. Experienced in collaborating with teams to streamline scheduling and improve operational workflows, resulting in enhanced client satisfaction and productivity.
Work History
Health Information & Scheduling Specialist
2 Years 2 Months- Utilized scheduling software to streamline appointment management, reducing conflicts and improving client satisfaction.
- Coordinated complex scheduling for multiple departments, ensuring optimal resource allocation and workflow efficiency.
- Maintained accurate records of appointments and schedules, enhancing operational transparency and communication.
- Collaborated with teams to identify scheduling challenges, implementing solutions that enhanced overall productivity.
- Handled all medical records for all residents at el castillo and La Secoya
- Assist with Billing for Health Center Assisted Living Memory care and some independent residents.
- Ordering supplies for staff members and residents
CNA
16 Years- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Assisted with personal hygiene, mobility, and nutritional needs to promote overall well-being.
- Provided compassionate care and support to residents, enhancing their daily living experience.
- Trained and mentored new staff on best practices for resident care and safety protocols.
Lead Medication Technician
2 Years 6 Months- Oversaw medication administration processes, ensuring compliance with safety protocols and regulatory standards.
- Collaborated with healthcare teams to develop individualized patient care plans based on medication needs.
- Trained and mentored junior technicians on best practices in medication handling and patient care.
- Implemented workflow improvements, enhancing efficiency in medication distribution across departments.
Manager
16 Years 3 Months- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented training programs for staff to enhance performance and customer satisfaction.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
Education
High School Diploma
Skills
Medical records management
Recordkeeping experience
Patient tracking
Workflow optimization
Client engagement
Professional telephone demeanor
Record keeping
Timeline
Health Information & Scheduling Specialist
El Castillo
06.2024 - CurrentRead More
Lead Medication Technician
The Legacy
01.2018 - 07.2020Read More
CNA
El Castillo
06.2009 - 06.2025Read More
Manager
Home Run Pizza
01.2004 - 04.2020Read More
Saint Micheals High School
High School Diploma
Read More