Health Information Management Specialist
HealthAlliance Hospital Broadway Campus
Kingston, New York
2016 - 2022
- Administered release of protected health information for patients, physicians, attorneys, insurance companies, and government entities while ensuring full legal authorization compliance.
- Examined medical records ensuring completeness, accuracy, physician authentication, and required documentation prior to release.
- Facilitated timely processing of patient medical records while ensuring compliance with HIPAA, state, and federal privacy regulations.
- Executed scanning and indexing of electronic medical records within the electronic medical record (EMR) system.
- Facilitated communication between patients, healthcare providers, legal representatives, and outside organizations regarding medical record requests.
- Coordinated high-volume inquiries via telephone, fax, mail, and in-person, providing exceptional customer service.
- Oversaw multiple record requests concurrently, ensuring adherence to departmental turnaround times.
- Guided new employees through departmental procedures, record correction processes, and HIPAA compliance standards.
- Managed information release responsibilities to support departmental leadership during supervisory absences.
- identified workflow enhancements that boosted efficiency and supported departmental productivity.