Jessica Bartlett
Levittown,NY
Summary
Motivated and adaptive Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
08.2021 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served Starbucks hot and iced espresso beverages, Starbucks frappuchinos and Starbucks refreshers with focus on speed, quality and consistency.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Used POS system to accurately enter orders and process cash, card and contactless payments.
Education
Bachelor of Science - Psychology
05.2027
High School Diploma -
06.2023
- GPA: 4.0
- Member of the badminton team, 9 consecutive years of concert choir.
Skills
- Friendly and outgoing interactions
- Exceptional customer service
- Order Taking
- Conversant in Thai
- Customer Service
- Attention to Detail
- Cash Register Operation
- Safe Food Handling
- Beverage Preparation
- Menu Memorization
- Coffee machinery
- Opening and closing duties
Timeline
Barista - Starbucks
08.2021 - 08.2023
University At Buffalo - Bachelor of Science, Psychology
Division Avenue Senior High School - High School Diploma,