Jessica Bartlett
Lake City
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Dental Assistant/Scheduling Coordinator/Team Leader
Douglas M Adel/ Alachua Dental
Alachua
10.2017 - Current
- Assisted dentists during procedures by preparing instruments and materials.
- Managed patient records using electronic dental software for accurate documentation.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Send statements and follow up with Accounts receivable reports
- Scheduled appointments and coordinated with patients to optimize office flow.
- Supported front office staff with insurance verification and billing inquiries.
- Trained new staff members on office protocols and patient interaction techniques.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized dental instruments and maintained cleanliness in treatment areas.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Documented patient records with procedures performed and added notes taken to charts.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Kept accurate records of dental treatments provided for each patient's visit.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
Dental Assistant
Fernandina Smiles
Fernandina Beach
02.2017 - 09.2017
- Assisted dentists during procedures by providing necessary tools and materials.
- Maintained a sterile environment by following infection control protocols diligently.
- Scheduled appointments and coordinated patient follow-ups effectively.
Lead Dental Assistant (traveling)
Greensburg Dental Endodontic team
Winter Haven
01.2016 - 01.2017
- Supervised dental assistant team to ensure efficient patient care and workflow.
- Assisted dentists during endodontic procedures with instruments and materials.
- Managed patient scheduling to optimize appointment flow and reduce wait times.
Endodontic Dental Assistant
Trinity Endodontics
Lakeland
04.2015 - 10.2015
- Assisted with root canal procedures and patient comfort during treatments.
- Prepared treatment rooms and sterilized instruments before each appointment.
Dental Assistant
UASF Reserve
Anchorage
06.2010 - 05.2012
- Assisted dentists during procedures by providing necessary tools and materials.
- Maintained a sterile environment by following infection control protocols diligently.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Dental Assistant
USAF
Alamogordo
08.2008 - 06.2010
- Assisted dentists during procedures by providing necessary tools and materials.
- Maintained a sterile environment by following infection control protocols diligently.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Education
Dental Assistant - Expanded Function Dental Assisting Program
Anthems College
Orlando, FL 09.2012 - 07.2013
Dental Assistant - Dental Assisting
USAF
Sheppard AFB, TX 04.2008 - 07.2008
Skills
- Chair-side assistance
- Electronic record management
- Infection control protocols
- X-ray imaging
- Billing inquiries management
- Patient scheduling
- Appointment coordination
- Insurance verification
- Team leadership
- Employee training
- Effective communication
- Time management
- Problem solving
- Attention to detail
- Customer service
- Cross-training capabilities
- HIPAA compliance
Timeline
Dental Assistant/Scheduling Coordinator/Team Leader
Douglas M Adel/ Alachua Dental
10.2017 - Current
Dental Assistant
Fernandina Smiles
02.2017 - 09.2017
Lead Dental Assistant (traveling)
Greensburg Dental Endodontic team
01.2016 - 01.2017
Endodontic Dental Assistant
Trinity Endodontics
04.2015 - 10.2015
Dental Assistant - Expanded Function Dental Assisting Program
Anthems College
09.2012 - 07.2013
Dental Assistant
UASF Reserve
06.2010 - 05.2012
Dental Assistant
USAF
08.2008 - 06.2010
Dental Assistant - Dental Assisting
USAF
04.2008 - 07.2008