Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Bay

Issaquah,WA

Summary

Dynamic property management and sales professional with a proven track record at Rowley Properties, Inc. Notable for enhancing tenant relations and utilizing expertise in Washington real estate laws to streamline rental operations. Exceptional organizational skills combined with advanced proficiency in Microsoft Office have led to remarkable compliance in renter’s insurance programs. Aiming to leverage these competencies to drive further success in the real estate industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service/Administrator

Rowley Properties, Inc.
Issaquah, WA
04.2023 - Current
  • Analyzed market trends to determine appropriate rent amounts for vacant units.
  • Contacted tenants to collect overdue rent or to discuss other important issues.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant records and maintained accurate files for all tenants.
  • Responded quickly to emergency situations involving tenants or properties.
  • Compiled and conveyed operational and financial data to property manager.
  • Processed daily data entry tasks accurately and efficiently.
  • Managed renter's insurance program and maintained high level of compliance.
  • Assisted property managers with tenant communications

Clothing Sales Associate

REI
Issaquah, WA
10.2021 - 10.2022
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Adhered to company initiatives and achieved established goals.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Worked with fellow sales team members to achieve group targets.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Two Rivers High School
North Bend, WA
06-2019

Some College (No Degree) -

Bellevue College
Bellevue, WA

Real Estate Course Completion

Rockwell Institute

Skills

  • Fair housing laws
  • Sales support
  • Lease writing
  • Property management
  • Managing tenant relations
  • Knowledge of Washington real estate laws
  • Organization and prioritization
  • Skilled in Microsoft office

Certification

  • Washington State Real Estate Course Completion through Rockwell Institute

Timeline

Customer Service/Administrator

Rowley Properties, Inc.
04.2023 - Current

Clothing Sales Associate

REI
10.2021 - 10.2022
  • Washington State Real Estate Course Completion through Rockwell Institute

High School Diploma -

Two Rivers High School

Some College (No Degree) -

Bellevue College

Real Estate Course Completion

Rockwell Institute
Jessica Bay