Summary
Overview
Work History
Additional Information
Timeline
Generic

Jessica Beach

Milford

Summary

Personable and positive individual with passion for animals and customer service. Possesses comprehensive understanding of pet care and medical terminology, along with proficiency in managing appointment scheduling and client communications. Dedicated to ensuring seamless experience for clients and their pets, enhancing overall clinic efficiency.

Overview

14
14
years of professional experience

Work History

Veterinary Receptionist/Assistant

Veterinary Associates Of Derby
07.2022 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
  • Managed transition to new software system (Idexx Neo)

Veterinary Assistant/receptionist

Trumbull Animal Hospital
10.2019 - 10.2021
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Improved client relations through effective communication and education on pet health needs.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Enhanced patient care by assisting veterinarians with examinations and diagnostic procedures.
  • Assessing emergency calls and advising pet owners/consulting with doctor for treatment plan

Dog Grooming Assistant/bather

Trendy Tails Pet Salon
12.2016 - 09.2019
  • Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
  • Maintained a safe and hygienic work environment, ensuring the well-being of both pets and staff members.
  • Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
  • Assisted head groomer with advanced procedures such as de-matting fur or treating skin conditions under veterinary supervision.
  • Provided outstanding customer service by addressing any concerns or inquiries from pet owners promptly and professionally.

Nanny

Private Home
08.2010 - 07.2014
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Built positive and nurturing environments to support child social and emotional growth.

Additional Information

References available upon request

Timeline

Veterinary Receptionist/Assistant

Veterinary Associates Of Derby
07.2022 - Current

Veterinary Assistant/receptionist

Trumbull Animal Hospital
10.2019 - 10.2021

Dog Grooming Assistant/bather

Trendy Tails Pet Salon
12.2016 - 09.2019

Nanny

Private Home
08.2010 - 07.2014

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Jessica Beach