Jessica Bennion
Salt Lake City
Summary
Dedicated professional with strong background in laboratory procedures and safety protocols. Proven ability to collaborate effectively within teams to achieve precise and reliable results. Developed comprehensive animal care skills within the veterinary environment, including medical procedures and patient interaction. Demonstrated ability to work effectively in fast-paced, high-stress situations, ensuring well-being of both animals and their owners. Adaptable to evolving project needs and highly skilled in data analysis, equipment maintenance, and quality control. Valued for reliability, technical expertise, and commitment to high standards.
Overview
8
8
years of professional experience
Work History
Laboratory Technician
Zoetis Reference Laboratory
10.2019 - 12.2023
- Streamlined sample processing for faster turnaround times and improved customer satisfaction.
- Maintain a clean and organized laboratory environment to support efficiency
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Performed fecal examinations, urinalysis and bloodwork.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Documented information by maintaining daily logs and equipment record books.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Trained new associates in laboratory procedures and standards.
- Clinitek Advantus, Siemens Novus, Immulite 2000 XPi, Beckman 700, Stago STarT, Vetscan VsPro, and Advia 2120i
Veterinary Technician
Salt Lake Veterinary Services
07.2018 - 10.2019
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and assisting in ultrasounds to aid in accurate diagnosis and treatment planning.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
Veterinary Assistant
Advanced Veterinary Care, UT
09.2018 - 11.2018
- Assisted technicians in complex tasks, resulting in increased efficiency and reduced downtime.
- Provided compassionate care for animals during their stay at the ER, creating a positive experience for both pets and owners.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
- Improved patient care by assisting veterinarians in administering treatments and medications.
- Assisted veterinarians in performing life-saving procedures, resulting in higher survival rates for patients.
Veterinary Internship
Best Friends Animal Society, UT
04.2018 - 06.2018
- Contributed consistently towards maintaining high standards of cleanliness throughout the clinic premises.
- Collaborated on treatment plans, ensuring optimal care for patients based on individual needs.
- Supported veterinary doctors during complex diagnostic procedures improving clinical efficiency.
- Administered medications accurately and safely to support effective treatments of various conditions.
- Performed laboratory tests efficiently, aiding in accurate diagnoses and appropriate treatment plans.
- Maintained detailed diagnosis and treatment records for future reference.
- Quarantined infected animals for specialized treatment to curtail disease spread.
- Ensured accurate data collection by carefully documenting necropsy findings and test results.
Manager/Administrative Assistant
Little Dogs Resort & Salon, Salt Lake City, UT
02.2017 - 07.2017
- Provide excellent customer service
- Boosted company efficiency by overseeing inventory control, supply ordering, and vendor relations.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Improved workflow within the office by assigning tasks based on individual strengths and skillsets among administrative support staff.
- Increased customer satisfaction through timely response to inquiries and effective resolution of issues.
- Assisted in the hiring process by reviewing resumes, scheduling interviews, and conducting reference checks for potential candidates.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Kennel Tech/Middle Manager
Little Dogs Resort & Salon, Salt Lake City, UT
11.2015 - 07.2017
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Promoted a positive work culture among kennel technicians, fostering teamwork and commitment to the highest standards of care for all animals in our facility.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Education
Bachelor of Science - Biology
University of Utah
Salt Lake City, UT12-2025
Bachelor of Science - Psychology
University Of Utah
Salt Lake City, UT12.2016
High School Diploma -
Itineris Early College High School
West Jordan, UT05.2014
Skills
- Laboratory safety protocols
- Microscopy techniques
- Lab result interpretation
- Lab equipment maintenance
- Specimen processing
- Medical laboratory procedures
- Reagent preparation
- Quality control monitoring
- Medication administration
Timeline
Laboratory Technician
Zoetis Reference Laboratory
10.2019 - 12.2023
Veterinary Assistant
Advanced Veterinary Care, UT
09.2018 - 11.2018
Veterinary Technician
Salt Lake Veterinary Services
07.2018 - 10.2019
Veterinary Internship
Best Friends Animal Society, UT
04.2018 - 06.2018
Manager/Administrative Assistant
Little Dogs Resort & Salon, Salt Lake City, UT
02.2017 - 07.2017
Kennel Tech/Middle Manager
Little Dogs Resort & Salon, Salt Lake City, UT
11.2015 - 07.2017
Bachelor of Science - Biology
University of Utah
Bachelor of Science - Psychology
University Of Utah
High School Diploma -
Itineris Early College High School
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