Jessica Berish
Keene,NH
Summary
Motivated student working toward a Bachelors degree in Exercise Science. Possess experience in problem solving, communication and organization. Proven success working within fast-paced, collaborative settings.
Overview
4
4
years of professional experience
Work History
Cashier
The Home Depot
Keene, NH
05.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Provided backup support for other departments when needed, showcasing versatility.
- Greeted customers entering store and responded promptly to customer needs.
Jewelry Sales Associate
Silver Ribbon
Westport, CT
10.2019 - 08.2021
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Contributed to loss prevention efforts by monitoring store activity closely during shifts.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Assisted in the preparation of seasonal promotions by setting up displays according to planograms provided by supervisors or corporate offices.
- Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
Front Office Receptionist
Casey Electric LLC
Stratford, CT
05.2020 - 02.2021
- Streamlined front office operations by effectively managing appointments.
- Increased efficiency through proficient use of office software, including word processing and spreadsheet applications.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Optimized resource utilization by efficiently managing office supplies inventory and reordering when necessary.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
Education
Bachelor of Science - Exercise Science
Keene State College
Keene, NH05.2025
High School Diploma -
Fairfield Ludlowe High School
Fairfield, CT06.2021
Skills
- POS Systems
- Leadership
- Customer Assistance
- Complex Problem-Solving
- Issue Resolution
- Written and verbal communication
- Customer service excellence
- Teamwork
- Goal setting experience
- Documentation skills
- Active listening
- Adaptability
- Attention to detail
Timeline
Cashier
The Home Depot
05.2022 - Current
Front Office Receptionist
Casey Electric LLC
05.2020 - 02.2021
Jewelry Sales Associate
Silver Ribbon
10.2019 - 08.2021
Bachelor of Science - Exercise Science
Keene State College
High School Diploma -
Fairfield Ludlowe High School