Jessica Bettin
Orlando,FL
Summary
With a proven track record at Apple, I excel in failure management and advanced communication, driving sales growth and ensuring unparalleled customer satisfaction. My expertise in documentation management and fostering strong customer relationships has consistently enhanced business reporting and quality assurance, showcasing my ability to lead teams towards achieving exceptional results.
Overview
5
5
years of professional experience
Work History
Specialist
Apple
Orlando, FL
11.2024 - Current
- Identified needs of customers promptly and efficiently.
- Provided technical support for users experiencing difficulties with software applications.
- Upheld high standards of customer services by responding to inquiries, needs and problems.
Assistant Manager and Assistant Marketing
Secreto Kitchen
Atlanta, GA
02.2022 - 09.2024
- Led a high-performing team, driving sales growth, and achieving exceptional customer satisfaction ratings.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Costumer Relation
Marriott Vacation Club
Orlando, FL
03.2020 - 01.2022
- Built relationships with customers through excellent customer service practices.
- Actively participated in networking events to build relationships with potential customers.
- Developed relationships with customers through regular follow-up communications.
Education
Associate of Arts - Biology
Valencia College
Orlando, FL11-2025
Skills
- Business reporting
- Documentation management
- Advanced communication
- Customer relations understanding
- Clear communication
- Time management
- Multilingual skills
Languages
English
Professional
Spanish
Professional
Portuguese
Professional
Italian
Limited
Timeline
Specialist
Apple
11.2024 - Current
Assistant Manager and Assistant Marketing
Secreto Kitchen
02.2022 - 09.2024
Costumer Relation
Marriott Vacation Club
03.2020 - 01.2022
Associate of Arts - Biology
Valencia College
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