Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica B Jackson

Seabrook,Texas

Summary

Dedicated and adaptive professional with a proactive attitude, the ability to learn quickly, and a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

16
16
years of professional experience

Work History

Specialty Dental Assistant

Pacific Dental Services
Houston, Texas
07.2018 - 11.2024
  • Well trained in assisting for 3 dental specialties with primary focus on oral and maxillofacial surgery.
  • Worked on multiple dental teams in the itinerant setting.
  • Skill sets range from a wide array of non-surgical and surgical procedures.
  • Complete disinfection and sterilization procedures.
  • Modify and improve organizational and operational systems for providers.
  • Excelled In radiography training, as well as chair-side responsibilities.
  • Logistical support for offices to ensure supply standards.

Sales Associate

Academy Sports Outdoors
Cypress, TX
10.2017 - 07.2018
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used technology resources to assist customers in locating and selecting items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Placed special orders or called other stores to find desired items.

Dental Assistant

Medical Center Endodontics
Houston, Texas
03.2009 - 10.2017
  • Primary assistant for endodontic practice, focused on patient preparation, chairside assisting, and documentation.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Executed instrument sterilization processes meticulously to adhere to hygiene standards and protocols.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Educated patients on treatment procedures and post-procedure home care.

Education

CPR /BLS Certificate - Basic Life Support

American Red Cross
Houston, TX
06.2025

Dental Assistant Certification -

Houston School of Dental Assistants
Spring, Texas
12.2006

High School Diploma -

Central Davidson Senior High
Lexington, North Carolina
05-2006

Skills

  • Team collaboration
  • Adapt to diverse groups
  • Attention to detail
  • Organization skills
  • Equipment maintenance
  • Patient schedule management
  • Goal oriented
  • Relationship building
  • Complex Problem-solving
  • Exceptional customer service
  • Supply management
  • Problem-solving
  • Product sales
  • Multitasking Abilities

References

  • Raj Thaker DMD, FACS, Raj K Thaker PLLC, Houston, Texas, 8322825550, raj.thaker.omfs@gmail.com
  • Rachel E. Palmeri, GSP, Specialty Back Office Supervisor, 832-983-6456, REPalmeri88@gmail.com
  • Amanda Campbell, OMS Logistics Administrative and Operations Manager, 615-604-0878, ACampbell@omslogistics.com

Timeline

Specialty Dental Assistant

Pacific Dental Services
07.2018 - 11.2024

Sales Associate

Academy Sports Outdoors
10.2017 - 07.2018

Dental Assistant

Medical Center Endodontics
03.2009 - 10.2017

CPR /BLS Certificate - Basic Life Support

American Red Cross

Dental Assistant Certification -

Houston School of Dental Assistants

High School Diploma -

Central Davidson Senior High

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