Jessica Blackstad
Mankato
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Program Director
Adult Foster Care
01.2012 - 05.2016
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
Security Counselor
St. Peter Regional Treatment Center
07.2006 - 12.2011
- Maintained accurate records of security-related incidents, allowing for informed decision-making on future preventative measures.
- Assisted in the development of emergency response plans, promoting preparedness for various types of incidents.
- Actively participated in cross-functional teams focused on addressing emerging threats to organizational assets and identifying potential security risks.
- Contributed to the ongoing improvement of security measures by participating in periodic audits, assessments, and reviews.
- Responded effectively to emergencies or critical situations, utilizing clear-headed decision-making under high-pressure conditions.
- Streamlined reporting process for security issues by developing standardized forms and templates for incident documentation.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Assessed clients' needs to provide appropriate therapeutic interventions.
Education
Social Work
Minnesota State University, Mankato
Mankato, MN05-2005
Skills
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Conflict Resolution
- Cultural Competence
- Advocacy Skills
- Risk Assessment
- Crisis Management
- Negotiation Skills
- Family Support Coordination
Timeline
Program Director
Adult Foster Care
01.2012 - 05.2016
Security Counselor
St. Peter Regional Treatment Center
07.2006 - 12.2011
Social Work
Minnesota State University, Mankato
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