Gabriella Page
Mankato
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Buffalo Wild Wings. Proven ability to engage guests and resolve issues swiftly, enhancing satisfaction. Experienced in cash handling and team collaboration, consistently contributing to a positive dining experience and operational efficiency.
Overview
7
7
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Host
Texas Roadhouse
08.2021 - 07.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Cashier
Newport Drug
04.2018 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Arts - English
Minnesota State University, Mankato
Mankato, MN05-2026
High School Diploma -
Park High School
Cottage Grove, MN05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Sales techniques
- Tableside etiquette
Timeline
Server
Buffalo Wild Wings
09.2022 - Current
Host
Texas Roadhouse
08.2021 - 07.2022
Cashier
Newport Drug
04.2018 - 08.2021
Bachelor of Arts - English
Minnesota State University, Mankato
High School Diploma -
Park High School
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