Jessica Blair
Pickerington,OH
Summary
Reliable employee serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Homemaker
Self-employeed
10.2014 - Current
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Worked flexible hours across night, weekend and holiday shifts.
- Carried out day-to-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Improved operations through consistent hard work and dedication.
Sonar Technician
US Navy
04.2011 - 06.2014
- Updated documentation such as technical manuals and equipment maintenance records.
- Conducted passive and active sonar searches for suspected targets.
- Tracked locations of nearby submarines by using equipment, strong analytics and mathematics skills.
- Updated daily logs, reports and documentation for accurate recordkeeping.
- Treated classified data with utmost discretion, following military and federal protocols.
- Interpreted results of tests and drafted reports of findings.
- Closely monitored equipment for functionality and efficiency based on diagrams, inspections and work reports.
Secretary
Brockport University
08.2008 - 12.2010
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Screened visitors and issued badges to maintain safety and security.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
Lead Teacher
Sprouts Learning Center
06.2024 - 08.2025
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Secretary/Person in Charge
Sprouts Learning Center
08.2024 - 03.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and children.
- Improved safety procedures to create safe working conditions for staff.
Education
Master of Science - Psychology, Child And Adolescent Development
Southern New Hampshire University
Hooksett, NH06-2023
Bachelor of Science - Psychology
University of Maryland - University College
Hyattsville, MD07.2018
Skills
- Supporting personal needs
- Observing responses
- Compassionate
- Critical Thinking
- Data Entry
- Good Telephone Etiquette
- Attention to Detail
- Multitasking Abilities
- Dependable and Responsible
- MS Office
- Active Listening
- Flexible and Adaptable
- Patient-focused care
- Organization and Time Management
- Planning and Coordination
- Clerical Support
- Analytical and Critical Thinking
- Problem-Solving
- Maintenance and Repair
- Cultural Awareness
- Decision Making
Timeline
Secretary/Person in Charge
Sprouts Learning Center
08.2024 - 03.2025
Lead Teacher
Sprouts Learning Center
06.2024 - 08.2025
Homemaker
Self-employeed
10.2014 - Current
Sonar Technician
US Navy
04.2011 - 06.2014
Secretary
Brockport University
08.2008 - 12.2010
Master of Science - Psychology, Child And Adolescent Development
Southern New Hampshire University
Bachelor of Science - Psychology
University of Maryland - University College
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