Well-organized professional equipped with varied experiences in administrative roles and medical assistance. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
16
16
years of professional experience
Work History
Child Support Receptionist
St Martin Parish District Attorney's Office
12.2022 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Medical Receptionist
Pediatric Group Of Acadiana
09.2022 - 12.2022
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Adult Sitter
Barras Family Home Health
08.2017 - 08.2022
Provided friendly companionship and assistance with dressing, grooming, meal preparation and medication reminders.
Participated in improving quality of environment by positively contributing to elimination of odors and pressure wounds and maintained clean and homelike environment.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Monitored clients' overall health and well-being and noted significant changes.
Monitored Blood pressure and Blood sugar
Medical Office Manager
Family Healthcare Clinic
06.2008 - 08.2017
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Obtained case history and gathered triage information to determine appropriate avenue for care.
Evaluated patient histories, complaints, and current symptoms.
Education
GED -
South Louisiana Community College
St. Martinville, LA
05.2019
Skills
Clerical Support
File Management
Technical Support
Office Management
Medical Office Knowledge
Timeline
Child Support Receptionist
St Martin Parish District Attorney's Office
12.2022 - Current
Medical Receptionist
Pediatric Group Of Acadiana
09.2022 - 12.2022
Adult Sitter
Barras Family Home Health
08.2017 - 08.2022
Medical Office Manager
Family Healthcare Clinic
06.2008 - 08.2017
GED -
South Louisiana Community College
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