JESSICA BODOR
Oley,PA
Summary
Dynamic Quality Assurance Supervisor with a proven track record at Berks County Adult Probation and Parole. Expert in compliance auditing and policy writing. enhance program quality through effective training and corrective action planning. Passionate about fostering team collaboration and achieving high standards in service delivery.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Quality Assurance Supervisor
Berks County Adult Probation and Parole
Reading, PA
02.2026 - Current
- Supervised quality assurance processes for adult probation and parole programs.
- Conducted audits to ensure adherence to regulatory standards and policies.
- Monitored staff performance to maintain high-quality service delivery.
- Collaborated with team members to improve quality control procedures.
- Developed training materials for staff on compliance and best practices.
- Reviewed case files for accuracy and completeness in documentation.
- Maintained accurate records of all inspection activities performed.
- Wrote grant proposals to secure funding for programs and maintenance of currently awarded grant money
Assistant Chief Adult Probation and Parole Officer
County of Berks
Reading, PA
11.2014 - Current
- Supervise 5 Treatment Court Probation Officers, 1 General Caseload Probation Officer, 1 Office Support Staff, 1 Electronic Monitoring Officer and 3 Alcohol Highway Safety School Instructors
- Act as Coordinator for three specialty court programs: DUI Treatment Court, Mental Health Treatment Court, and Drug Treatment Court
- Ensured operation of each specialty court aligned with the 10 key components
- Facilitate all Specialty Court Treatment Team Meetings
- Arrange training for all Treatment Court Teams based on areas of interest
- Developed policy and procedure manuals and participant handbooks for each specialty court to standardize practices
- Oversee the office Electronic Monitoring Program
- Ensure all Electronic Monitoring home assessments are sent to the assigned Judge in a timely manner prior to the defendant’s court date
- Act as a hearing officer for Gagnon I hearings for Violation Hearings
- Served as liaison between adult probation office and judges for treatment court programs to facilitate communication and coordination
Adult Probation and Parole Officer
County of Berks
Reading, PA
02.2005 - 11.2014
- Supervised caseload of 200 felony and misdemeanor offenders, ensuring compliance with probation terms
- Monitor offenders in the community through home visits and other contacts
- Maintained electronic monitoring and administered alcohol testing to monitor offender compliance and promote public safety
- Conducted intensive DUI Treatment Court Program and Veterans Treatment Court, facilitating rehabilitation and accountability for participants
- Enforce compliance with court orders, including effecting physical detention
- Testify in court regarding probation and parole violations and sentencing
- Prepare sentencing recommendations in accordance with sentencing guidelines
- Facilitated communication between stakeholders with police, attorneys, and clients’ families
Education
Master of Arts Degree - Public Administration
Kutztown University
Kutztown, PA05-2017
Bachelor of Arts Degree - Sociology (Minor in Psychology)
Moravian College
Bethlehem, PA05-2004
Skills
- Quality control
- Compliance auditing
- Policy writing
- Documentation review
- Training development
- Program funding
- Case management
- Corrective action planning
- Problem solving
Affiliations
- Pennsylvania DUI Association - Berks County DUI Coordinator
- Professional Certification Pennsylvania Certification Board
Certification
- Defensive Tactics Certification through the Berks County Adult Probation Office
- National Drug Court Training – Community Supervision
- Certified Offender Workforce Development Specialist
- Certified Offender Workforce Retention Specialist
- Certified Motivation Interviewing Coach
- Certified Ohio Risk Assessment Lead Trainer
- Certified Thinking for a Change Instructor
- Certified in Core Correctional Practices
- Certified to administer the Women’s Risk Need Assessment
- Certified Motivational Interviewing Coder
- Certified to deliver the BriefCASE Series
- Certified Allied Addiction Practitioner – Criminal Justice Endorsement
- Certified Case Planning Master Trainer
Awards
- 2013 Caron Foundation Unsung Hero Award
- 2014 Berks Connections Pretrial Services- Forrest G. Shaeffer Court System Award
- 2019 Caron Foundation Sid Kline Jr. Legal Professional Award
Community Boards
- Treatment Access Services Center Inc.
- NAMI of Berks County - Vice President
Accomplishments
- 2013 Caron Foundation Unsung Hero Award
- 2014 Connections Work - Forrest G. Schaeffer Court System Award
- 2019 Caron Foundation Sid Kline Jr. Legal Professional Award
Timeline
Quality Assurance Supervisor
Berks County Adult Probation and Parole
02.2026 - Current
Assistant Chief Adult Probation and Parole Officer
County of Berks
11.2014 - Current
Adult Probation and Parole Officer
County of Berks
02.2005 - 11.2014
Master of Arts Degree - Public Administration
Kutztown University
Bachelor of Arts Degree - Sociology (Minor in Psychology)
Moravian College