Theodore Broskey
South Bend,IN
Summary
Experienced Quality Manager bringing demonstrated success in developing and motivating strong teams to provide high level of quality control. Strong background in restaurants and quality control with emphasis on managing inventory, efficiency and preventing waste. Concise problem solver with strong focus on efficiency of process.
Overview
18
18
years of professional experience
Work History
Quality Assurance Supervisor
Octapharma Plasma
06.2024 - 10.2024
- Maintained and upheld Quality Key Performance Indicators at well above company thresholds.
- Continued development and training for staff to create a culture of respect and innovation.
Assistant Manager
Octapharma Plasma South Bend
03.2023 - 06.2024
- Created and maintained multiple systems for tracking KPIs and meeting company goals
- Designated Leadership Trainer
- Created an environment of accountability and inspiration among staff
- Focused staff development for internal growth and promotions.
Quality Assurance Technician
Octapharma Plasma South Bend
07.2022 - 03.2023
- Developed a culture for the QA team that focused on time management and accountability
- Improved center QA Key Performance Indicators well above threshholds
- Created great rapport between line staff and QA.
Chef
Café Navarre South Bend
02.2020 - 04.2021
- Lead a team of over 13 cooks
- Provided foundation for restaurant to be one of South Bend's best restaurants
- Managed inventory as well as labor exceeding company goals.
Kitchen Manager
The Mark Dine and Tap South Bend
06.2014 - 11.2017
- Leading contributor for lowering food and labor costs well beyond company goals
- Analyzed and organized the inventory and storage of entire restaurant
- Oversaw more than 20 employees.
Assistant Manager
Dairy Queen Granger
06.2006 - 02.2011
- Managed over 30 staff members
- Lead the region in customer service rating.
Education
Core 40 -
Penn High School Mishawaka
06.2010
Skills
- Microsoft Excel
- Customer Service
- Scheduling
- Detail Oriented
- Management
- Time Management
- Quality Control
- Quality Assurance
- Key Performance Indicators (KPIs)
- Product Testing
- Quality Control Management
- Training and mentoring
Timeline
Quality Assurance Supervisor
Octapharma Plasma
06.2024 - 10.2024
Assistant Manager
Octapharma Plasma South Bend
03.2023 - 06.2024
Quality Assurance Technician
Octapharma Plasma South Bend
07.2022 - 03.2023
Chef
Café Navarre South Bend
02.2020 - 04.2021
Kitchen Manager
The Mark Dine and Tap South Bend
06.2014 - 11.2017
Assistant Manager
Dairy Queen Granger
06.2006 - 02.2011
Core 40 -
Penn High School Mishawaka