Jessica Bogue
Sterling,CT
Summary
Dynamic Telecommunications Apprentice with a comprehensive background in service and technology. Over 1 year of experience as a Service Splice Technician at Verizon, where expertise in installing and repairing fiber internet connections was developed. Completed a Utility Technology Certificate focusing on utility infrastructure systems and OSHA 30 training. Proven ability to adapt and utilize technical skills to meet the demands of a fast-paced work environment, ready to contribute to enhancing communication services.
Overview
12
12
years of professional experience
Work History
Bartender
Bella Restaurant and Banquet
Glendale, CT
08.2014 - Current
- Safeguarded business and patrons by adhering to alcohol control, sanitation, and safety guidelines.
- Assisted patrons in food and beverage pairings while elucidating Chef's specials and addressing menu inquiries.
- Monitored patrons' body language and expressions to ensure a superior dining experience.
- Relayed special requests and allergy information to the kitchen staff.
Meter Programmer
Utility Partners of America
Warwick, RI
07.2026 - 08.2026
- Installed updated software in customers' electrical meters through home visits and WiFi connections
- Collaborated with cross-functional teams to gather user requirements and feedback.
- Coordinated with project managers regarding progress updates on assigned tasks.
Service Splice Technician
Verizon
Saunderstown
09.2024 - 12.2025
- Installed and repaired fiber internet connections for clients, facilitating service from pole to home.
Education
Certificate - Utility Technology
Quinsigamond Community College
WorcesterTraining - 26 Pre-Apprenticeship Electrical Training
RI Builder's Association
WarwickSkills
- Mechanical knowledge
- Hand tools
- Heavy lifting
- POS
- Ladder use
- Low voltage
- Power tools
- Serving
- Customer service
- Clean workspace maintenance
- Bartending
- Restaurant experience
- Route driving
- Attention to detail
- Maintaining an organized workspace
- Cooking
- Banquet Experience
- Delivery driver experience
- Customer support
- Business Communication
- Business writing
- Time management
- Critical thinking
- Working under constant pressure
- Passion for hard work
- Exemplary customer service
- Collaboration
- Communication
- Telecommunications
- Wiring
- Cable Installation
- Cable Testing
- Safety Compliance
- Quality Assurance
- Teamwork
- Independent
- Record Keeping
- OSHA 10
- Physical Stamina
- Field Experience
Languages
English
Personal Information
English
Timeline
Meter Programmer
Utility Partners of America
07.2026 - 08.2026
Service Splice Technician
Verizon
09.2024 - 12.2025
Bartender
Bella Restaurant and Banquet
08.2014 - Current
Certificate - Utility Technology
Quinsigamond Community College
Training - 26 Pre-Apprenticeship Electrical Training
RI Builder's Association