Hi, I’m
Jennifer Smith
Racine,WI
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
12
years of professional experience
Work History
Cantina 20Racine, Wisconsin
Bartender
06.2022 - Current
Job overview
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
ShiptMilwaukee, WI
Personal Shopper
05.2019 - Current
Job overview
- Relied on personal drive & leadership skills to meet goals
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Cree LightingRacine, WI
Assembler
02.2022 - 03.2022
Job overview
- Assembled components with minimal supervision, exceeding expected project milestones.
- Practiced standard operating procedures for consistent production results.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Read and understood schematics to accurately connect each component.
- Completed skilled work using electrical, hydraulic and air-activated hand tools.
InSinkEratorRacine, WI
Assembler
12.2021 - 02.2022
Job overview
- Worked different stations to provide optimal coverage and meet production goals.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
- Reviewed and verified all work was in compliance with sales orders and customer requirements.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Operated material moving equipment to move heavy loads and maintain production levels.
HuHot Mongolian GrillKenosha, WI
Lead Food Server
06.2016 - 07.2021
Job overview
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Checked on guests throughout meal to attend to needs and provide great service.
- Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
OakesRacine, WI
Bartender/Supervisor
05.2018 - 01.2019
Job overview
- Provided guests with drink suggestions & knowledge about drink recipes.
- Utilized excellent public speaking skills.
- Effectively coordinated daily restaurant management operations, resulting in greater productivity & higher levels of customer satisfaction.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Victra, Verizon Wireless Premium RetailerFranklin, WI
Sales Associate
06.2017 - 08.2018
Job overview
- Maintained up-to-date knowledge of all retail promotions
- Identified & maximized sales opportunities, & increased customer retention rates
- Consistently surpassed sales quotas by implementing effective sales strategies & equipping customers with powerful product knowledge
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sunglass HutGurnee, IL
Store Manager
08.2014 - 09.2015
Job overview
- Managed inventory control, cash control and store opening and closing procedures.
- Implemented & maintained visual merchandising specific to company standards.
- Effectively multi-tasked & prioritized projects according to need.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
Some CollegeGreenfield, WI
Some College (No Degree)
Reuther Central High School
High school diploma from General Studies
01.2006
Skills
- Customer Service
- Identifying and Resolving Common Customer Issues
- Medical Billing
- HIPAA
- Medical Record Keeping
- Bartending
- Serving
- Cashier Skills
- Restaurant Management
- Assistant Management
- Retail Store Management
- Merchandising
- Visual Merchandising
- Administrative Assistant/Receptionist
- Accounting
- Payroll
- Public Speaking
- Computer Networking
- Affiliate Program Marketing
- Visitor Behavior Tracking
- Generating Brand Awareness
- Assembly
- Manufacturing
- Mechanical Knowledge
- Attention to Detail
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Cantina 20
06.2022 - Current
Assembler
Cree Lighting
02.2022 - 03.2022
Assembler
InSinkErator
12.2021 - 02.2022
Personal Shopper
Shipt
05.2019 - Current
Bartender/Supervisor
Oakes
05.2018 - 01.2019
Sales Associate
Victra, Verizon Wireless Premium Retailer
06.2017 - 08.2018
Lead Food Server
HuHot Mongolian Grill
06.2016 - 07.2021
Store Manager
Sunglass Hut
08.2014 - 09.2015
Some College
Some College (No Degree)
Reuther Central High School
High school diploma from General Studies
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