Jessica Bonnell

Sorting trays of product

Organizing product

Filling doughnuts with filling machine

Topping doughnuts

Decorations and enhancements

Operating kitchen equipment

Filling orders for multiple stores

Putting products on correct racks for the correct coordinating stores

Stock and inventory

Refilling decorating products

Make icing and sprinkle assortments

Operating mixer

Operating computer system

Cleaning and sanitizing

Keeping a clean and sanitary work environment

In charge of letting self in after close via key in lock box

• Enhanced quality of life through attentive assistance with daily activities, including bathing, dressing, and grooming.
• Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
• Supported the physical health through regular exercise routines tailored to individual abilities and limitations.
• Maintained detailed records of information, including medical history, personal preferences, goals, and care plan updates.
• Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
• Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
• Maintained detailed records of information, including medical history, personal preferences, goals, and care plan updates.
• Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
• Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
• Developed strong rapport by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
• Managed scheduling conflicts efficiently by coordinating with agency personnel and maintaining open lines of communication among all parties involved in the caregiving process.
• Assisted with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Administered medication as directed by physician.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

Plant species identification

Setting plants on corresponding pads

Knowledge of each pad purpose and placement

Operating of multiple potting machines

Packing soil into pots with plants

Fertilizing and protectants put on plants as they are being planted

Plant selection for specific pots

Sorting plants for potting sizes

Storage of plants in refrigerated and freezer systems

Physically moving plants from truck to pad

Putting up greenhouses on pads

Operating a Forklift

Operating a ATV on daily basis with wagons {3} attached

Operating a back hoe

Operating a tractor

Driving vehicles around property to pads

Operating a drive thru watering system

Pruning plants

Disposal of dead or unacceptable plants

Basic math skills and keeping counts of rows

Placing plants in specific count patterns

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Streamlined office operations for improved productivity with effective organization and communication skills.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Developed strong working relationships with team members, fostering a positive work environment.
• Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
• Maintained accurate records of visitor logs for security purposes and compliance with company policies.
• Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
• Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
• Boosted staff morale through effective teamwork and clear communication amongst colleagues in various departments.
• Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
• Prepared informative materials about local attractions or amenities upon request from guests ensuring memorable stays at the establishment.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Collected room deposits, fees, and payments.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Completed data entry and filing to keep records updated for easy retrieval.
• Completed all tasks in compliance with company policies and procedures.
• Maintained confidentiality of sensitive data to protect customer and business information.
• Entered and updated sensitive customer information during check-ins and room changes.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Sorted and delivered mail and packages upon arrival to correct staff members and departments.
• Resolved customer problems and complaints.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Organized, maintained and updated information in computer databases.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Handled assignments independently with good judgement and critical thinking skills.
• Collected payments, processed transactions and updated relevant records.
• Compiled information from files and research to satisfy information requests.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Trained new employees on customer service, money handling and organizing strategies.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Launched new products and services with thorough market research, leading to increased revenue growth.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved safety procedures to create safe working conditions for workers.
• Improved marketing to attract new customers and promote business.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Developed detailed plans based on broad guidance and direction.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

• Enhanced picking efficiency by implementing an organized system for locating and retrieving items.
• Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
• Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
• Collaborated with team members to streamline the picking process, resulting in improved productivity.
• Assisted in inventory management by keeping accurate records of stock levels and reporting discrepancies promptly.
• Increased order accuracy with thorough attention to detail when reading and following pick lists.
• Exceeded daily performance targets through efficient time management and prioritization of tasks.
• Contributed to warehouse organization by regularly restocking shelves, ensuring items were easily accessible for staff.
• Demonstrated flexibility in adapting to various roles within the warehouse as needed, maintaining productivity during peak periods.
• Facilitated smooth communication with supervisors regarding any issues or concerns that arose during shifts, promoting effective problem-solving strategies.
• Expedited urgent orders by prioritizing them appropriately and ensuring timely delivery without compromising quality standards.
• Improved customer satisfaction rates by diligently inspecting packages for damages before shipping, minimizing returns due to faulty products.
• Utilized technology such as handheld scanners for accurate tracking of items throughout the picking process, increasing data reliability.
• Optimized workflow through effective collaboration with other departments such as shipping and receiving teams, contributing to overall operational efficiency.
• Maximized space utilization within the warehouse by consolidating picked items into appropriate containers or pallets based on size and weight requirements.
• Achieved a high level of proficiency with warehouse management software, allowing for quick data entry and retrieval when needed during daily operations.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Scanned packages and boxes and moved to loading dock for shipment.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Documented production information via daily system logs and discussed issues with management.
• Monitored machinery to identify concerns, make corrections, or report complex problems.
• Sorted and organized items in designated areas for easy access.
• Verified proper labeling and identification on all orders before shipment.
• Followed safety protocols and procedures to minimize workplace accidents.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Operated manual and electric pallet jacks to move merchandise.
• Replenished items taken from shelves, safely using equipment to lift and organize products.
• Stocked shelves, racks and cases with new or transferred merchandise.
• Kept work areas neat, clean and free from debris.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Moved cardboard, plastic ties and other debris from unboxing to trash.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Safely and securely loaded items to prevent damage during transport.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Completed inventory accounts to keep records current and promote accurate ordering.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
• Stocked warehouse efficiently by comparing item numbers with storage locations.
• Managed timely and effective replacement of damaged or missing products.
• Created and enforced detailed organization processes to increase quality and service standards.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.