Dynamic healthcare professional with a strong background in clinical leadership, patient-centered care, and regulatory compliance. Proven ability to drive business growth through strategic planning, operational excellence, and process improvement. Skilled in developing and optimizing healthcare services to support high-risk populations while ensuring quality-driven, compliant care. Adept at fostering collaborative team environments, enhancing efficiency, and aligning business goals with patient outcomes. Ready to leverage expertise in healthcare management and innovation to contribute to organizational success.
Overview
20
20
years of professional experience
Work History
Traveling Weekend RN
Barre Gardens / Elderwood / Maynor / Clipboard Health
10.2023 - Current
Delivered comprehensive patient care for high-acuity patients, providing essential support and monitoring in skilled nursing facility (SNF) and hospital settings
Identified and managed high-risk conditions, proactively coordinating with the clinical team to address patient needs, reduce emergency interventions, and support continuity of care
Educated patients and families on care plans to enhance patient engagement and compliance, fostering strong communication and understanding-a critical aspect of patient-centered care
Clinical Instructor
Vermont State University
09.2022 - Current
Supervised and assessed student clinicians, emphasizing accurate, regulatory-compliant documentation practices to prepare students for real-world clinical responsibilities
Developed curriculum and training modules on patient care and clinical documentation, mirroring the Director of Clinical Services role's focus on team education and quality assurance
Collaborated with faculty and healthcare providers to maintain high standards in clinical education, ensuring students were well-versed in compliance and quality standards, similar to overseeing clinical teams at your organization
Regional Manager & Director of Dental Hygiene
Vermont Family Dental Acquired by Roligo Dental Operations, LP
Buels Gore, VT
03.2017 - Current
Oversee clinical documentation and compliance to meet regulatory standards, improving documentation quality and adherence to healthcare protocols by implementing audit processes and providing ongoing staff training
Lead clinical managers and care coordinators, providing guidance, mentorship, and performance evaluations to ensure high-quality patient care
Enhance team performance through targeted training and compliance-focused workflows
Manage recruitment, hiring, and training of clinical staff, collaborating with HR to identify and onboard qualified professionals, ensuring effective staffing to meet patient care needs
Developed staff orientation programs to foster skill development and compliance understanding
Implement and monitor quality assurance processes to identify and resolve potential care management issues, directly contributing to improved patient outcomes
Coordinated closely with leadership on process improvements and patient care initiatives
Build partnerships with healthcare providers and networks, actively engaging to resolve care coordination issues, promote services, and align with organizational goals
Clinical Leadership & Team Supervision
Regulatory Compliance & Quality Assurance
Process Improvement & Workflow Optimization
Patient-Centered Care Management
Provider & Network Collaboration
Data-Driven Decision-Making
Human Resources & Recruitment
Communication & Customer Service
Public Health Dental Educator
Burlington School District
09.2015 - 03.2020
Managed student education on nutrition and oral health, aligning patients with permanent care providers and Medicaid enrollment
Collected, collated, and reported health data according to state guidelines, demonstrating a commitment to accurate documentation and reporting-a core component of regulatory compliance and quality assurance
Coordinated Medicaid enrollment and student follow-up, ensuring continuity of care and contributing to a strong understanding of healthcare documentation and patient records management
Additional Experience
01.2005 - 01.2015
Ten years in the clinical field with skills in patient prophy, periodontal treatment, and adjunctive therapies
Gained expertise in documentation, EHR management, and compliance-all of which are critical to maintaining regulatory standards and patient safety
Supported patients and clinical staff, building a foundation in an administrative support role with communication for the research and clinical departments, ensuring efficient handling of office workflow
Education
Master of Business Administration -
Southern New Hampshire University
AS - Nursing
Vermont Technical College
BS - Dental Hygiene
Vermont Technical College
Skills
Clinical Leadership
Team Supervision
Regulatory Compliance
Quality Assurance
Process Improvement
Workflow Optimization
Patient-Centered Care Management
Provider Collaboration
Network Collaboration
Data-Driven Decision-Making
Human Resources
Recruitment
Communication
Customer Service
Corporate budgeting
Team collaboration
Territory management
Revenue forecasting
New business development
Staff management
Account servicing
Consultative sales techniques
Territory growth
Relationship building
Sales and marketing
Analytical problem solver
Process improvement
Project management
Business development and planning
Market trend analysis
Financial operations
Contract negotiation expertise
Order management
Business development
Analytics
Operations
Performance metrics
Mentoring and coaching
Strategic planning
Training and mentoring
Forecasting and planning
Timeline
Traveling Weekend RN
Barre Gardens / Elderwood / Maynor / Clipboard Health
10.2023 - Current
Clinical Instructor
Vermont State University
09.2022 - Current
Regional Manager & Director of Dental Hygiene
Vermont Family Dental Acquired by Roligo Dental Operations, LP