Jessica Borroel
Asheville,NC
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with others. Fosters sense of community among residents to support individuals in times of need.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Resident Assistant
Asheville Buncombe Christian Community Ministry, ABCCM
02.2023 - Current
- Assisted residents in preparing for activity and social programs.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Cook
Taco Billys
11.2022 - 02.2023
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
Caregiver
Marbridge
01.2008 - 03.2010
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Scheduled daily and weekly care hours for client caseload.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted patients with self-administered medications.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Associate of Science - Human Services Technology
Asheville Buncombe Technical Community College
Asheville, NC01.2025
High School Diploma -
Asheville Buncombe Technical Community College
Asheville, NC06.2022
Skills
- Laundry
- Activity Planning
- Facility Inspection
- Policy Reinforcement
- Diversity and Inclusion
- Relationship Building
- Team Player
- Documentation And Reporting
Certification
North North Carolina certified peer support
Community Health Worker
North Carolina drug and alcohol counseling certification.
Languages
Spanish
Limited Working
Timeline
Resident Assistant
Asheville Buncombe Christian Community Ministry, ABCCM
02.2023 - Current
Cook
Taco Billys
11.2022 - 02.2023
Caregiver
Marbridge
01.2008 - 03.2010
Associate of Science - Human Services Technology
Asheville Buncombe Technical Community College
High School Diploma -
Asheville Buncombe Technical Community College
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