Jessica Boudreaux
Youngsville,LA
Summary
Healthcare and business operations professional with over eight years of experience in real estate facilities portfolio management and project execution within complex healthcare organizations. Proven track record in managing cross-functional projects that enhance operational processes and support organizational growth. Expertise in stakeholder engagement, change management, and strategic planning, delivering results in dynamic healthcare environments. Strong foundation in business and healthcare administration.
Overview
10
10
years of professional experience
Work History
Real Estate/Facilities Manager
LHC Group
Lafayette, Louisiana
01.2024 - Current
- Partnered with executive leadership to develop operational strategies and standardized processes for nationwide healthcare initiatives.
- Led enterprise-wide initiatives with cross-functional teams, ensuring successful execution of organizational objectives.
- Created portfolio reporting, business analyses, and dashboards to support decision-making and strategic planning efforts.
- Managed real estate integration for acquired healthcare organizations, coordinating due diligence and contract collection activities.
- Oversaw enterprise occupancy and cost-allocation programs, maintaining models and strategies for multiple business units.
- Monitored portfolio performance to identify operational efficiencies and risks associated with mergers and acquisitions.
- Designed standardized operating procedures to enhance consistency, quality control, and operational efficiency.
- Facilitated leadership meetings to align stakeholders, manage priorities, and resolve operational challenges.
- Foster team development through cross-training, knowledge sharing, workload balancing, and succession planning initiatives that improve organizational resilience and continuity.
Facilities Coordinator
LHC Group
Lafayette, Louisiana
11.2018 - 01.2024
- Supported acquisition reviews and lease execution processes, generating monthly reports and metrics.
- Managed site cease use and decommission activities, including utility account closures and furniture redeployment.
- Resolved escalations by liaising between tenants, landlords, and service providers to address property-related issues.
- Created and maintained floor plans, occupancy data, and space allocation records for accurate reporting.
- Oversaw furniture asset management, including inventory intake and redeployment from centralized storage.
- Guided field leadership on lease obligations, landlord responsibilities, maintenance issues, and repair resolutions.
- Led coordination of lease renewals, relocations, terminations, and new site transactions to meet operational objectives.
- Partnered with IT security and facilities management to facilitate site readiness and infrastructure deployment.
Medical Billing and Collections Specialist
LHC Group
Lafayette, Louisiana
08.2017 - 11.2018
- Managed insurance claims process, including appeals and delinquent accounts.
- Maintained billing cycle timelines to ensure prompt processing.
- Analyzed payment discrepancies and ensured contractual compliance through coordination with payers and internal teams.
Financial Intake Coordinator
LHC Group
Lafayette, Louisiana
04.2016 - 08.2017
- Secured payer authorization for services, ensuring timely access to care.
- Documented and communicated approvals efficiently to relevant stakeholders.
- Maintained real-time updates for care centers while monitoring compliance timelines.
Education
MBA - Health Care Administration
University of Louisiana At Lafayette
Lafayette, LA08-2021
Bachelor of Science - Community Health / Health Management
Louisiana State University
Shreveport, LA12-2013
Skills
- Portfolio reporting
- Stakeholder engagement
- Project management
- Effective communication
- Problem solving
- Team development
- Strategic planning
Timeline
Real Estate/Facilities Manager
LHC Group
01.2024 - Current
Facilities Coordinator
LHC Group
11.2018 - 01.2024
Medical Billing and Collections Specialist
LHC Group
08.2017 - 11.2018
Financial Intake Coordinator
LHC Group
04.2016 - 08.2017
MBA - Health Care Administration
University of Louisiana At Lafayette
Bachelor of Science - Community Health / Health Management
Louisiana State University