Jessica Boutin
Claremont,NH
Summary
Accomplished Produce Manager at Hannaford Supermarket, responsible for retail management and inventory control, reducing waste while enhancing team efficiency. Skilled in customer service and quality control, improving customer satisfaction daily.
Being capable of teaching new employees basic stock rotation skills.
Overview
8
8
years of professional experience
Work History
Produce Manager
Hannaford Supermarket
07.2023 - Current
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Coached and mentored new team members.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Assisted customers with produce questions.
Associate
McDonald's
06.2022 - 06.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Checking food quality to ensure customers were satisfied.
- Following verbal instructions for proper food holding times.
Key Holder
Journeys Shoe Store
09.2017 - 04.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Cosmetology
Salem High School
Salem, NH06.2018
Skills
- Customer Service
- Retail management experience
- Retail Inventory Management
- Produce washing
- Stock Rotation
- Waste Reduction
- Display production
- Quality Control Analysis
- Team Leadership
- Decision-Making
Timeline
Produce Manager
Hannaford Supermarket
07.2023 - Current
Associate
McDonald's
06.2022 - 06.2023
Key Holder
Journeys Shoe Store
09.2017 - 04.2018
Cosmetology
Salem High School