JESSICA BRIDGES

• Led design and implementation of new choice pantry food program, managing all phases of the conversion project
• Managed volunteer training and supervision, delegating tasks to meet pantry and client needs
• Coordinated community and corporate partnerships to secure resources for pantry operations
• Maintained detailed records and reports for operational and grant purposes
• Directed large-scale food distribution events with substantial volunteer involvement

Resource Coordinator

• Screened clients for eligibility requirements for a variety of grant funded assistance programs, including ESG, EFSP, ARPA and others
• Maintained knowledge of community resources and made client referrals when appropriate
• Managed rental assistance cases when needed for operational support

• Led a team of Flight Attendants in providing exceptional customer service on domestic and international flights
• Demonstrated strong communication and interpersonal skills in handling passenger inquires, requests, and issues professionally and efficiently
• Conducted pre-flight safety briefings to communicate safety procedures and emergency protocols to crew and passengers
• Maintained yearly first aid, CPR, fight safety and aircraft certifications
• Selected for VIP, Ad Hoc and professional sports charter flights