Open To Work
Jessica Brooks
Fredericksburg,VA
Summary
Motivated seeking employment in a office to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Results-driven team member, excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
12
12
years of professional experience
Work History
Housekeeper
Fredericksburg Health and Rehab
Fredericksburg, VA
10.2020 - 01.2021
- Cleaning patients rooms,bathroom,mop,dust,taking out the trash cleaning nurses stations, folding laundry cleaning common areas
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Followed safety procedures when handling materials and discarding waste.
Temp Worker
MANPOWER
Herndon, VA
03.2017 - 03.2020
- Worked flexible schedule to accommodate changing customer levels
- Organized items in visually appealing manner
- Answered incoming telephone calls with professional and knowledgeable responses
- Created attractive displays
- Developed and executed sales promotions
- Provided expert product and service information.
- Provided quality service to customers and associates inquiring about product availability or order status.
- Greeted customers and offered immediate assistance.
RCA
USPS
Sterling, VA
07.2018 - 03.2019
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Routed all classes of mail in sequence of delivery along established route.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
- Delivered various types of mail on routes according to strict timelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Housekeeper
Extended Stay Hotels
Herndon, VA
11.2017 - 12.2017
- Sweeping, mopping, cleaning bathroom toilets, sinks and tubs
- Changing, restocking paper towels, toilet paper, shampoos and conditioners, refreshing vacuum, checking doors also night laundry washing and drying folding and stocking Linens
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Requested maintenance orders to fix non-working equipment and
Holiday Clerk
USPS
Ashburn, VA
11.2016 - 12.2016
- Selected products for specific routes according to pick sheets
- Unloaded, picked, staged and loaded products for shipping
- Followed proper selection procedures as established by the company
- Worked at a rapid pace to meet tight deadlines.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database.
Cashier
BED BATH AND BEYOND
Dulles, VA
10.2016 - 12.2016
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Operated a cash register to process cash, check and credit card transactions
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Bakery Clerk
SAFEWAY
Reston, VA
08.2014 - 07.2016
- Proofed dough products and baked breads, cookies and other bakery products
- Cleaned walls, fans and drains in bakery coolers, display cases and work areas
- Communicated with customers regarding orders, comments, and complaints Notified kitchen personnel of shortages or special orders
- Organized items in visually appealing manner
- Informed customers about sales and promotions in a friendly and engaging manner
- Emptied and cleaned all waste receptacles
- Emphasized fast, friendly customer service
- Stocked, priced, front-faced and rotated merchandise
- Swept floors and maintained sweep logs
- Provided excellent customer service to foster satisfaction and loyalty.
- Listened to guests to understand needs and help each person select optimal products and services.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
Key Holder
JOANN'S FABRIC'S AND CRAFTS
Sterling, VA
06.2012 - 02.2014
- Operated cash register.
- Opened and closed store in absence of senior managers.
- Set up visually appealing promotional displays.
- Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.
- Assisted customers with locating and securing desired products.
- Examined products and trimmed off excess materials to meet specifications.
- Attached or laid out materials and items on cutting tables or machines.
- Positioned templates and measure materials to identify cut points and maximize material usage.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Helped with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
Pet Care Assistant
Banfield Animal Hospital
Reston, VA
02.2012 - 06.2012
- Walked dogs on regular schedule to provide exercise and potty opportunities.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
- Sanitized floors and other surfaces to provide sterile environment.
- Washed and disinfected animals' food and water bowls each day.
- Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
- Cleaned kennel and offices areas by mopping, sweeping and sterilizing equipment.
- Picked up dog waste using bags to dispose of properly.
- Stayed on top of laundry, sweeping and disinfection during slow periods.
Cashier
GIANT FOOD
Herndon, VA
07.2009 - 05.2011
- Greeted all customers
- Checked out customers and bagged items quickly
- Operated check stand equipment including cash register, scanner and scale
- Accurately made change for cash transactions
- Followed proper procedures for handling of tenders, use of tares, sales of alcoholic beverages and use of PI Us and UPCs
- Handled and bagged groceries carefully and according to customer preference
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Address room damage.
Education
High School Diploma -
Herndon High School
Herndon, VA07-2010
Skills
- Communication skills
- Hotel experience
- Time management
- Customer service-focused
- Cleaning
- English
- Working collaboratively
- Friendly, positive attitude
- Organizational skills
Timeline
Housekeeper
Fredericksburg Health and Rehab
10.2020 - 01.2021
RCA
USPS
07.2018 - 03.2019
Housekeeper
Extended Stay Hotels
11.2017 - 12.2017
Temp Worker
MANPOWER
03.2017 - 03.2020
Holiday Clerk
USPS
11.2016 - 12.2016
Cashier
BED BATH AND BEYOND
10.2016 - 12.2016
Bakery Clerk
SAFEWAY
08.2014 - 07.2016
Key Holder
JOANN'S FABRIC'S AND CRAFTS
06.2012 - 02.2014
Pet Care Assistant
Banfield Animal Hospital
02.2012 - 06.2012
Cashier
GIANT FOOD
07.2009 - 05.2011
High School Diploma -
Herndon High School