Jessica Brooks Caphart
San Diego,CA
Summary
Seasoned Event Staff Member, skilled in supporting various types of events. Strengths include time management, dependability, and exhibiting calm and professional behavior under pressure. Collaborative team player with the ability to communicate effectively with senior management, supervisors, and wait staff in busy environments. Eager to seek a Banquet Setup position to maintain exceptional standards in organization, refreshment, and cleanliness for superior guest experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Staff
Contemporary Service Corporation
San Diego, CA
06.2022 - Current
- Provided service for large events of 10,000+ at major venues to include Snapdragon Stadium
- Elevated the customer experience by providing service in executive suites and booths
- Pivoted from one project to another to ensure a positive experience
- Performed duties as assigned by supervisor
- Treated all guests with courtesy, friendliness, and respect
- Scanned guest tickets at venue gates
- Directed guests to their designated seats
- Directed guests to bathrooms, concession stands, and other places requested
- Handled guest complaints in a calm and professional manner
- Identified and quickly reported suspicious behavior to supervisor
- Uphold venue policies
Dance Student
Culture Shock Dance Center
San Diego, CA
04.2019 - 07.2019
- Worked with students of all ages, including students older than me
- Worked with different choreographers
- Helped assist students who had trouble learning choreography
- Performed at Lincoln High School in May 2019
- Performed at the San Diego County Fair in July 2019
YMCA Leader in Training
Mission Valley YMCA
San Diego, CA
07.2017 - 07.2017
- Worked with students to ensure best behavior practices were followed
- Reported any suspicious activity to the staff
- Provided safe environment
- Worked with staff to help plan and set up activities for the day
- Helped direct students to where they needed to be (bathroom, cafeteria, playground, front office, etc.)
- Participated in activities along with students
Cooking Club Assistant
North Park Recreation Center
San Diego, CA
03.2017 - 05.2017
- Worked with students from elementary school through high school
- Helped organize and get materials ready
- Guided students with prepping and cooking meals
- Assisted with kitchen cleanup at the end of session
Education
Bachelor of Arts - Interdisciplinary Studies in Three Departments
San Diego State University
San Diego, CA12.2023
High School Diploma -
La Jolla High School
La Jolla, CA06-2020
Skills
- Room Setup and Breakdown
- Guest Relations Expertise
- Time Management
- Interpersonal Communication
- Teamwork and Collaboration
- Positive Attitude
- Professional Demeanor
- Punctual and Dependable
- Effectual Organization Skills
- Receptive to Feedback
- Workplace Safety Mindfulness
Certification
- Member of the National Society of Collegiate Scholars
- Member of Phi Beta Kappa
Timeline
Event Staff
Contemporary Service Corporation
06.2022 - Current
Dance Student
Culture Shock Dance Center
04.2019 - 07.2019
YMCA Leader in Training
Mission Valley YMCA
07.2017 - 07.2017
Cooking Club Assistant
North Park Recreation Center
03.2017 - 05.2017
Bachelor of Arts - Interdisciplinary Studies in Three Departments
San Diego State University
High School Diploma -
La Jolla High School
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