Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Jessica Brown

Jessica Brown

Bartender

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional performance in customer service establishments.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Bartender

Residence Inn Marriott
Portland, ME
03.2023 - 09.2023
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Assisted with inventorying beverage stock and bar supplies.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Aloft Hotel
Portland, ME
03.2022 - 09.2023
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed strict recipes and drink measurements to minimize product used.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Bartender, Server, Cashier

Portland Pie Company
Portland, ME
06.2021 - 09.2022
  • Recruited and trained new employees to help maintain talented team.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

Bachelor of Science - Finance

University of Massachusetts - Boston
Boston, MA
09.2018 - Current

Associate of Arts - Liberal Arts

Cape Cod Community College
West Barnstable, MA
09.2012 - 2016.08

Skills

Responsible alcohol service

undefined

Software

Microsoft Office

POS Systems

Certification

TIPS On-Premise Alcohol Server

Timeline

Bartender

Residence Inn Marriott
03.2023 - 09.2023

Bartender

Aloft Hotel
03.2022 - 09.2023

Bartender, Server, Cashier

Portland Pie Company
06.2021 - 09.2022

Bachelor of Science - Finance

University of Massachusetts - Boston
09.2018 - Current

Associate of Arts - Liberal Arts

Cape Cod Community College
09.2012 - 2016.08

Similar Profiles

CREATE PROFILE
Jessica BrownBartender