Jessica Brown
Yuba City,CA
Summary
Hardworking and reliable Registered dental assistant with background in medical and retail. Highly organized, proactive and punctual with team-oriented mentality. Strong proficiency with meeting customers and patients needs. work history in customer service in a medical environment and retail environment. In-depth knowledge of microsoft word coupled with scheduling and answering phone abilities. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
RDA
Dr. Eric Oakley
03.2021 - Current
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
Softlines Lead
Sears
03.2017 - 09.2020
- Created and managed schedule for team of 10 part-time and full-time employees.
- Recommended merchandise to customers based on needs and preferences.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Softlines Team Member
Sears
08.2014 - 02.2017
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
CNA
Gridley Health and wellness
09.2013 - 07.2014
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
Education
Dental Assistant - Dental Assisting
Sutter County One Stop
3 2021
Certified nurses assistant certificate : Medical -
Sutter County One Stop
2 2010
High School Diploma - General
Marysville Career Prep
5 2007
Skills
- CPR/BLS Certificate
- Infection control/OSHA certificate
- Four handed dentistry
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Sterilization knowledge
- Room and tray setup
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Operate office equipment, such as fax machines, copiers, or phone systems
Timeline
RDA
Dr. Eric Oakley
03.2021 - Current
Softlines Lead
Sears
03.2017 - 09.2020
Softlines Team Member
Sears
08.2014 - 02.2017
CNA
Gridley Health and wellness
09.2013 - 07.2014
Dental Assistant - Dental Assisting
Sutter County One Stop
Certified nurses assistant certificate : Medical -
Sutter County One Stop
High School Diploma - General
Marysville Career Prep