Jessica Brown
Columbus
Summary
Experienced Patient Care Assistant with background in providing high-quality care in fast-paced hospital environments. Strengths include exceptional communication, patient empathy, and teamwork skills vital for facilitating recovery and improving patient experiences. Previous roles involved coordinating with healthcare teams, assisting patients with daily tasks, and maintaining accurate medical records to support comprehensive patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Nationwide Childrens Hospital
08.2016 - Current
- Provided hands on care to pediatric patients, recorded vital signs, reported changes to nursing staff to ensure timely and quality care.
- Supported nurses and doctors during procedures and maintained a clean, child friendly environment with infection control standards.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records systems.
- Assisted with ambulation and positioning of patients according to their plan of care.
Office Staff
B & B Truck and Trailer Repair
09.2023 - 05.2025
- Organized repair schedules and coordinated with technicians for efficient workflow.
- Processed customer invoices and handled billing inquiries promptly and professionally.
- Answered phones and directed customer inquiries to the appropriate staff member.
- Ensured that all office areas were clean, organized, and properly maintained at all times.
- Maintained filing system, both electronic and hard copy.
Office staff/ Drug test collector
Chronic Pain Resources
02.2013 - 06.2015
- Collected specimens and completed all paperwork accurately and promptly.
- Used PPE and followed infection control practices.
- Compliance with OSHA and HIPPA
- Assisted in patient intake and maintained accurate medical records.
- Coordinated communication between patients and healthcare providers effectively.
- Maintained accurate records of test results and participant information securely.
Education
High School Diploma -
South-Western Career Academy
Grove City, OH05-2008
Skills
- EHR documentation
- vital signs monitoring
- infection control compliance
- pediatric patient care
- specimen collection
- customer relationship management
- office administration
- attention to detail
- problem solving
Certification
CPR and Basic Life Support
References
References available upon request.
Timeline
Office Staff
B & B Truck and Trailer Repair
09.2023 - 05.2025
Patient Care Assistant
Nationwide Childrens Hospital
08.2016 - Current
Office staff/ Drug test collector
Chronic Pain Resources
02.2013 - 06.2015
High School Diploma -
South-Western Career Academy